HELP! I have had Corel X4 installed for about 3 months then all of a sudden it has stopped working.
Everytime I try to start the app it comes up with "Product Installation Unsuccessful Please Reinstall Error 24" and closes. We have this installed on quite a number of computers with different legit keys on each.
I have tried repairing the installation through add/Remove programs with no success, one one computer tried uninstalling then reinstalling but when installing it comes up with "Invalid Key" when trying to reinstall, which is weird because it worked before and is legit. All computers running Windows XP and had CorelX4 SP1 installed. Have tried installing the Hotfix1 (no sucess).
Have looked through the forums here and can't really see anything that will help. Would really appreciate some info, cheers.
Hello,
I have exactly the same problem as from tonight 31/5/10. Corel X4 has been fine for 7 months on my laptop, and now comes up with this "Product Installation Unsuccessful Please Reinstall Error 24". I would be REALLY grateful if someone could help, as I use this programme for pro digital wildlife phtography. Thanks if anyone can shed light on this, apart from doing a system restore to a previous date. Help or advice WOULD BE MUCH APPRECIATED. Dave.
Hi Dave, hopefully since someone else had this problem as of just last night (I am in New Zealand and so we are the first to see the new day) it means that others will also have similar problems (sorry anyone else - i don't like wishing stuff on people - but sometimes when lots of people have the same issue it gets resolved quicker).
@ Dave - Did Corelppaint's suggestion work for you? Its not perfect but it at least lets you open the app in the meantime while we hopefully get a permanent fix.
Hi.
Is your computer holding the correct time/time zone settings?
-John
FWIW
I just tried X4 on an XP system, both before and and after applying MS KB981793, a very recent update to Daylight Saving Time for SOME countries (I don't think Canada is affected) and it is June 1 here by just a little bit now. No problem before or after or even after a bootup. So it may be country specific or Windows version specific.So far I haven't seen ALL the posts; those I have seen have not mentioned the Windows version. I do not have X4 installed on a Win 7 system so cannot comment.I think it would be useful if those having problems reported their O/S and if the above noted patch from MS has or has not been applied. Circumstantial evidence (it was only released Thursday I think) suggests a link, but I can't prove/disprove it.
The error is both on an XP machine and Vista.
They are both fully updated, both including KB 981793
I doubt that this would be causing the problem.
By the way, my version has "not for resale" in the title bar.
FWIW, at least one major corporation has had crashes directly related to the above mentioned DST patch from Microsoft. Some Honeywell application software has been affected and Honeywell have issued a "remove immediately" service bulletin here.
I'm definitely not saying there is a connection, but certainly worth a look.
Same problem here... German XP Pro SP2
OK, I uninstalled KB981793 on my Vista machine and it made no difference to the error. Corel still fails to run.
I was unable to uninstall the update on XP but I seriously doubt that it would have made a difference.
(Please stop suggesting to turn the clock back! That was suggested back in post number 2 and quite a few times since.
Yes, you can get Corel working that way, but it is not a satisfactory solution.)