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UI language invalid

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Zip Posted: Thu, Oct 4 2007 23:17

Hi, can anyone help please. I have recently installed the graphics software but cannot open the program. I keep getting an error message saying that "UI Language Registration is invalid. Frustrating.

 Thanks.

Zip

Top 25 Contributor
Ottawa (ON), Canada
Male
CorelEmployee

Can you provide more information regarding the version of CorelDRAW Graphics Suite you've installed (including the language and if any, which service packs you've installed) and also what operating system you've go, including the language.

Gérard 

Using CorelDRAW Graphics Suite X7.2 with Premium Membership, CorelDRAW Technical Suite X6 SP2 & CorelCAD 2014.5
on Windows 8.1 Pro 64-bit  / Intel Core i7, 8 Gb RAM.

Zip replied on Fri, Oct 5 2007 16:40

Hi Gerard,

Thanks for your time. I have installed the CorelDrawX3 graphics suite...Education Edition:English language. I operate a HP Pavillion computer running Windows xp with service pak2.

I really appreciate your help.

Brian. 

 

Top 25 Contributor
Ottawa (ON), Canada
Male
CorelEmployee

Brian,

I suppose you've already tried to do a repair of the installation. If not, you can do so by going to the Windows Control Panel > Add / Remove programs. There might have been a problem with the installation. If you haven't changed the default location for installation, can you confirm that you have a folder called "EN" under C:\Program Files\Corel\CorelDRAW Graphics Suite 13\Languages?

Gérard 

Using CorelDRAW Graphics Suite X7.2 with Premium Membership, CorelDRAW Technical Suite X6 SP2 & CorelCAD 2014.5
on Windows 8.1 Pro 64-bit  / Intel Core i7, 8 Gb RAM.

Zip replied on Sat, Oct 6 2007 21:27
Hi gerard, Success! There was no actual 'Languages' folder, and therefore no "EN" file, in the path that you suggested. However, I did find an "EN" file under C:\Program files\CorelDRAW Graphics SuiteX3 set-up files\cg13. This installed when I opened it, and the program worked immediately. Thank you so much for your help. You deserve to live in such a beautiful country as Canada...greetings from Australia. Thanks again. Brian.
Guido replied on Fri, Oct 26 2007 13:02

Hi Gérard, I live in Belgium and had a similar problem as Brian now involving problems with the Dutch Language UI. I followed your advice too and it worked! Great work. Thanks for your support! Bye. Guido

Hi there Gerard

Please help - I have a big design job on with scary deadlines and my Corel XV has just gone mad. I opened it this morning, it asked me if I wanted to get the updates, clicked yes and now I am getting the error message "The UI Language registration list is invalid".  I've never seen this error until today/after the updates.

I am not a geek or tech minded at all but tried to follow your advice to Brian - no joy. Have gone to Control Panel and clicked 'repair' on the Corel applications, still no luck.

If I do a complete Uninstall - can I reinstall with my same registration number or will I be blocked from installing the same software again? And can I uninstall from Control Panel or must I use the Corel online uninstall function? What happens to my design files when I uninstall - should I back up to an external hard drive?

I am using an Acer laptop, Vista. My Corel XV is a box set bought in South Africa last week / I have the disc  .....

Any advice before I chuck this laptop in the swimming pool / lose a big client?!

Claire

Top 25 Contributor
Ottawa (ON), Canada
Male
CorelEmployee

If you purchased the box version, you should have no problem de-installing / restarting your computer and the re-installing the software.

Please contact the Corel technical support team who should be able to help further.

Gérard

Using CorelDRAW Graphics Suite X7.2 with Premium Membership, CorelDRAW Technical Suite X6 SP2 & CorelCAD 2014.5
on Windows 8.1 Pro 64-bit  / Intel Core i7, 8 Gb RAM.

Thanks Gerard. Will try that now and see if I win. Your feedback is much appreciated.

Claire

akan replied on Sat, May 19 2012 14:22

there is a Windows installer Package by name EN

install this setup and the complaint is attended to. 

PLS I CANT EVEN FIND THE LANGUAGE FOLDER

I have the same problem with an error " The UI language registration list is invalid" ....  I cannot find my discs of the software. I purchased new...    What can I do?  I have a file in> Program Files (X86)> Corel> Corel Draw X5 Graphics Suite X5>Languages>EN>

I went one step further to config folder and it reads:[General]
SBProfURL=http://apps.corel.com/partners/casb.asp
SBWDownloadURL=http://www.corel.com/partners_developers/casb/serviceb/puttogether/csbp.htm
RCVYPrivacyPage=http://www.corel.com/privacy

Help if you can, please!  Thanks...

k

I found the same problem, but you've managed, so unistall corelx6 how to clean, further re-install again with right click "run administrator"

Thank you for Fred_B replied on Thu, September 20 2007 17:58

I found the same problem, but you've managed, so unistall corelx6 how to clean, further re-install again with right click "run administrator"

Thank you for Fred_B replied on Thu, September 20 2007 17:58

Hi Gerard

I have just installed X6 as an upgrade and got the 'UI Language Invalid' error. I have found an 'EN' folder in C:\program files/corel/coreldraw graphics suite x6/languages but don't quite know how to activate it. I have tried un-installing but get 'setup.xml could not be loaded'

Any help would be appreciated. I'm running Windows 7 professional

Thanks

Top 25 Contributor
Ottawa (ON), Canada
Male
CorelEmployee

By the sound of it, there is a problem with your installer. I would recommend you contact the support team and use your warranty support ticket for that (as you seem to just have purchase the product).

Using CorelDRAW Graphics Suite X7.2 with Premium Membership, CorelDRAW Technical Suite X6 SP2 & CorelCAD 2014.5
on Windows 8.1 Pro 64-bit  / Intel Core i7, 8 Gb RAM.

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