Customer Service Responsiveness concern

I am a new customer to Corel even though I owned Corel Draw back in the 80s and used it extensivly in my business just got back into it bought X5 and after install found a few issues downloaded patches but didn't change problems so I contacted support vie corel web site. After waiting for weeks I desided to call and spent a couple of hours uninstalling and reinstalling to no avail.  Contacted three more times still no help.

Latest..... received an email saying my case is closed....anyone else with this problem or am I the only one?

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  • Hello Pinyon; When I bought X4 I THOUGHT I had a problem and went to the CorelDraw web page and looked around untill I found a phone number and called, talked for a couple of hours while we screen shared, he didn't find the problem either, but after he left I found the Problem in "Windows". If I had asked the same question her I would have felt like a dum ass after someone told me how to fix it in 5 min.
      State your problem and see if someone don't come a long and tell you how to fix it!!!!!!!

    George

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