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CorelDRAW doesn't work Error 38

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MaxGet Posted: Thu, Jan 1 2009 3:35

CorelDRAW Graphics Suite X4 programes doesn't work


when i start any CorelDRAW program i have a Error 38

what should i do


*- when i remove the program and install it again it only work for one time and then the problem returns


Top 75 Contributor
Puerto Rico

First try holding F8 key while you start CorelDRAW, and bring it to factory default.


Michael Cervantes
MC Design Studio

ioz replied on Sat, Jan 17 2009 11:42

i'm try F8 or Repair but can't worked

complate uninstall and install is work


but only 2-3 times for work


i use trial copy  corel X4 but this problem is very bad score


Top 200 Contributor


your problem has no relation with your corel version

problem from you system

to resolve the problem try to install net framework 3.5 just find it by google

restart directly after

then repair your system in this way:

press winlogo/from keyboard/ with R key

it will run the run window

type inside cmd then enter

it dos screen will appear

type inside:


then enter

it will give you three options retype:



asmall window will appear to you

but your windows cd in the disk reader

and wait to finish this step

then restart your PC and redownload your corel again

you will never see this problem


ioz replied on Sat, Jan 31 2009 17:18



i'dont understand

.net is defective?

but work any other programs and Corel 3-4 times for diffent days

and another day .net going error ? very interesting

but i'm try your suggestion


What is Error 38 ? this error is classified and numbered

Does anybody know what we are looking for


Thanks for all

Note: today live again this problem

Not Ranked
lmc replied on Sat, Apr 11 2009 14:35

The problem is with Corel, I had same error after I disabled Protexis Licensing V2 in Windows Services. Just go back and re-enable this. Corel has "spyware" installed to make sure customers who paid for their software are using the license correctly. This site explains how to fix,

I don't understand why Corel uses this software to check legit licenses, any hacker or software thief can get cracks to get around this, so why do us the customer who actually pays for Corel software have to suffer with misc. software installed without our permission. Hope to see this fixed in version X5.

ioz replied on Mon, Oct 19 2009 10:10

Yes problem is fixed

Thanks @ lmc

Corel why to explain we create a service for licensing and this service is "protexis"

we can't be accept any other 3. party software

i'm use only try or view file maybe 10 times in a year

but run every time unnecessary service


ihecker blog has been deleted by Google! Here is the link to the fix on ihecker blog:

Erm, I do not even have a Protexis Licensing in my Windows Services?

How do I obtain this Service?




Addendum: I installed Protexis.

Have it automatic, is running, error 38 persists?

Top 10 Contributor
London UK

Have you tried a repair install of X4 since protexis was fixed?

Xog666 replied on Thu, Apr 24 2014 17:35

Sorry, had a problem with internet.

F8+program does not work, how do I repair, please?

Top 10 Contributor
London UK

A repair install is usually possible from windows control panel > programs and features (in windows 7) or add and remove programs (in XP).

Right click on the X4 program name in the above list, which usually only has one option -- uninstall/change -- and click on it. You should then see three options, one of which is repair.

If that doesn't work, you may need to use the DVD or the original download, which should also have a repair option.


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