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print legal size document

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nbettencourt posted on Fri, Jun 17 2011 17:14
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I am hoping for some help on an issue I cannot seem to resolve myself. (Well, I guess that's pretty obvious, isn't that what all the questions are about?Smile) How do I get CorelDraw to tell my printer that my document is legal-sized? Corel seems to well-aware, but somehow the printer is not getting the message.

Hmm, I guess some system info might be useful: CorelDraw X4 on Microsoft Vista, trying to print to a network printer, Xerox WorkCentre 7655.

The document itself is two pages, set to legal size by going to Layout > Page Setup. "Options" dialog box opens. Navigate to Document > Page > Size. For the field "Paper," select option of "Legal" from dropdown.

That seems great, but when I go to print, the "Print" dialog box opens, and there is always an issue of "Output doesn't fit on media." The suggested resolution is: "Suggestion: To resolve the situation, design your document to a smaller size, choose a larger media size in Properties under the General tab, or select the Fit To Page option under the Layout tab."

I have tried the suggested fix. (tab: General tab, click button; Properties. A dialog box opens for my printer's properties. Change my paper to Legal size.) This does NOT resolve the problem, and my document will print in letter size with the top 3” cut off.

Now, by poking & prodding, I think I have discovered the problem, which is that somehow Corel is telling my printer that the document is letter sized (or somehow that is what my printer is ‘hearing’). The next paragraph is why I think that is the problem, but the details are probably printer-specific, and may or may not be helpful in determining a resolution.

In the dialog box for my printer’s properties, instead of selecting Legal size paper, I can instead click an option called “Advanced Paper Selection.” A new dialog box opens. There is a field called Paper Size with an ellipsis next to it. If I click on the ellipsis, yet another dialog box opens (title = Paper Size). In this dialog box, it says that the Original Document Size is Letter. I can change this to Legal, and then a “Paper Warning” pops up, saying: “The document size is generally specified by the application. Changes made here may not apply to the printed document.”

To successfully print my legal-size document, I must change this to Legal & override the warning. Sometimes the program hangs for 20 min or more, maybe an hour, and then I can print. (This document is an invoice template with a data merge for invoice numbers, and we print 500 invoices that are two-ply, and each ply is 2-sided, so it is really 2,000 pages.) Sometimes it just will not process the data, and it hangs and then it crashes. Generally, a 2,000 page print job should not crash, so it all seems to stem from this communication between Corel & the printer, where the printer believes the document is letter-sized instead of legal.

Any assistance would be greatly appreciated.

All Replies

Top 10 Contributor
Murrieta, California, U.S.
Male

The reason that you are having problems with legal size (8.5 x 14) paper printing, is simply, you are telling CorelDRAW that the page is legal size, but you did not tell the printer driver the same thing. As far as the printer driver thinks, it has letter (8.5 x 11) paper in its tray.

When you go to print, click on the Printer Settings button and then look at the paper size, set it to the size of paper that you have in the machine. You should not have to go through "Advanced Paper Selection." Just click on the Paper Size and set it.

Also, is your print driver set to start printing immediately or to spool the document(s) first and then print?

 

 

HuMJohn aka Hugh Johnson

Top 10 Contributor
Uruguay
Male
CorelDRAWMaster

First of all, the problem is on your printer configuration. Are you using the PPD of Xerox for print?

Second, some models of printer overwrite or ignore the informtion sending by the programs and use their own configuration. Try to go to  the Start Menu of Windows / Printers & devices, select your printer and choose Legal. Then, go to CorelDRAW and send to print. 

Ariel Garaza Díaz

 


Hi Hugh,

Thanks for taking the time to reply, but as I stated in my original post, I did indeed try setting the paper size to Legal. This did not work, which is when I started looking at lots of things, including the Advanced Paper Selection.

The printer has multiple trays, which we stock with both letter & legal size. The printer knows it has both sizes, it just thinks my document is letter sized, and wants to print it on the "right" size paper.

Set to print immediately.

Hi Ariel,

I am not sure what "the PPD of Xerox" is. My full printer name is Xerox WorkCentre 7655 rev 2.0 PS. I think a few years ago there was another printer option other than the "PS," but it caused various printing problems, so now we only have the PS for printing.

I tried to follow your suggestion, and got as far as Start > Printers, then select your printer. Then your instructions say to choose Legal, but I am not sure what this means.

 

Thank you,

Naomi

Top 25 Contributor
Southeast Texas, USA
Male

Try this.

Set your page size in Corel to Legal.

Draw an object on the work area.

Select File > Print Setup

The Printer Setup should open. If you have multiple printers use the drop down menu to select your desired printer, then select the properties button. This shod open your selected printer properties or options.

You are now in your printer drivers. Select that proper paper size or the tray that contains your Legal paper. Select OK and OK.

To verify the changes have taken place, click View > Show and select Print Area. You should see a dashed line indicating the area that will be printed. If not, you may need to update or change your print drivers.

 

 

Jack

Lately, I have too much month left at the end of the money!

Hi Jack,

As stated in the original post and in my response to Hugh, I have already tried changing the paper size in the dialog box for my printer's properties.

I did try your suggestions just in case, but same thing. I can set to Legal, but that does not change anything. View Print Area, Print Preview, the small preview visible when I go the Print dialog box... they all show an 8.5" x 11" with the top 3" cut off, even though both Corel and the printer have been individually "told" that it is a legal-sized document.

Thank you,

Naomi

Top 25 Contributor
Southeast Texas, USA
Male

Out of curiosity, are you able to change paper trays from the Printer Options dialog?

 

 

edited to add:

You may want to see this from Xerox. Removed Link

Jack

Lately, I have too much month left at the end of the money!

Hi Jack,

Short answer is yes.

This is what I see in my printer properties dialog box:

On the "Paper/Output" tab, there is a field called "Paper." If I click the dropdown list, I have the following options:

  • (first 4 lines are the actual paper types loaded in the trays, including white letter, blue letter, white legal, and custom)
  • Other Size
  • Other Color
  • Other Type
  • Select by Tray
  • Advanced Paper Selection
  • Transparency Separators
Top 25 Contributor
Southeast Texas, USA
Male

Sorry about the link in my upper post, it is incorrect so I removed it.

I will assume you selected legal in the paper option and the tray it is loaded in.

Wish I had an answer. I would only be guessing from this point.

Jack

Lately, I have too much month left at the end of the money!

Top 150 Contributor
Michigan, USA
Male

Obvious question, but, can you successfully print a legal-size document from any other application on that computer (like word)? In other words, is the problem just Corel, or is it a communication problem with that printer in general, which would point to a need to reinstall the driver.

And, yes, I'm grasping at straws, here.

Bob

"When I get a little money I buy books; and if any is left I buy food and clothes." -- Desiderius Erasmus

Hi Bob,

Interesting...

Yes, I can print legal from other applications, but your question made me look a little deeper. In Microsoft Word, I can set a document to be legal-sized, and if I just hit print, it prints to legal, no problem.

What is interesting is that if I go into the Print dialog box and then into the printer properties, it actually says it's going to print on letter (which it doesn't). And it says the original document size is letter (which it isn't). Which means the thing that I thought was weird & causing the problems in Corel is still weird, but it doesn't cause problems in Word, so it is probably not the cause in Corel either. Which means I still have a problem printing my document in Corel, but now I don't have a clue as to why.

Sigh.

Would still love to hear any ideas anyone might have, but I think it's time to ask Xerox for help. Another sigh. The company who provides "service" to us for the Xerox really doesn't do much at all except make me mad by not responding. I was really hoping I would not have to ask them for help. But big thanks to everyone here!

Top 10 Contributor
Murrieta, California, U.S.
Male

nbettencourt:

Hi Bob,

Interesting...

Yes, I can print legal from other applications, but your question made me look a little deeper. In Microsoft Word, I can set a document to be legal-sized, and if I just hit print, it prints to legal, no problem.

What is interesting is that if I go into the Print dialog box and then into the printer properties, it actually says it's going to print on letter (which it doesn't). And it says the original document size is letter (which it isn't). Which means the thing that I thought was weird & causing the problems in Corel is still weird, but it doesn't cause problems in Word, so it is probably not the cause in Corel either. Which means I still have a problem printing my document in Corel, but now I don't have a clue as to why.

Sigh.

Would still love to hear any ideas anyone might have, but I think it's time to ask Xerox for help. Another sigh. The company who provides "service" to us for the Xerox really doesn't do much at all except make me mad by not responding. I was really hoping I would not have to ask them for help. But big thanks to everyone here!

Here is another test to try. When you are ready to print a page (or more) try "Publish to PDF" and specify the file name. Then open the PDF in a pdf client and see if you can print the legal size document that way....

HuMJohn aka Hugh Johnson

Not Ranked
India
Male

First of all check Printer Settings for all trays then select Legal Paper Tray manually while printing the document. If you are not sure what Tray having Legal (required) paper size just select Printer Auto Select.

Also, check your paper size in Printer Properties (Corel while printing) and make sure to change paper size to Legal at both places (Effects and Paper/Quality). By Default paper size remain what you have Default setting in Installed Printer Properties (Start>Settings>Printers>Printer's Properties>Printing Defaults).

Also, please check for your artwork to fit within printing margins.

I am sure you will face no problem printing any document on any size of paper supported by your printer if your settings are correct. Good Luck.

 

Not Ranked
Sudbury
Male

I have a very similar issue here also.

I am trying to print onto my Xerox 7750 from my corel draw X3 ( I also use Corel X6 and it is the same).

I am trying to print an 11X17 (tabloid size) layout of a flyer but I can not get the driver (print options preferences) to readjust to the new size of 11X17.

It always goes back to 8 1/2 X 11. I have tried 4 different drivers and it is still giving me the same result. I have read this entire post and it has not resolved my issue.

I can print 11X17 from word and all other programs, including a PDF that I made from corel and then printed it.

BTW, I am running windows 7.

I know that the "printable area" in the view/show printable area menu is directly connected to what my printer preferences are set at. The problem is that even after I change my printer settings to whatever other size other than 8 1/2 X 11, it never works.

Can ANYONE HELP.

 

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