Every time I try to export an image in JPEG, I get the below error & the X6 shuts down.
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Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: coreldrw.exe
Problem Signature 02: 16.0.0.707
Problem Signature 03: 4f4c4b68
Problem Signature 04: WindowsBase
Problem Signature 05: 4.0.30319.18408
Problem Signature 06: 52313189
Problem Signature 07: 5f
Problem Signature 08: 1b
Problem Signature 09: FatalError
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 16393
Additional Information 1: 2c92
Additional Information 2: 2c9210aaaea45033b1e484d6f34b7f21
Additional Information 3: 6fd0
Additional Information 4: 6fd0f0af6493e6355cbc822ec6fe70c2
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Never faced this problem before. I can export the files as pdf though.
Repaired X6 once & Re-installed X6 later, still no respite. Tried the PC cleanup too.
Any ideas?
KothariPrinters said: Problem Signature 02: 16.0.0.707
That looks like your X6 version number -- in which case, you are missing all the updates. I'm not sure if that's the only problem, but its a good place to start.
You will find two updates and a hotfix at http://www.corel.com/corel/pages/index.jsp?pgid=800161&ppid=5000008&popular and need to be installed in the correct order.
It is probably also sensible to check for missing windows updates and to install .net 4.5.
Thanks for the quick reply.
.Net & Windows are up to date. Will install the hotfixes & post.
Thanks again.
Updated everything & installed the hotfix, but still encountered the same issue.
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Problem Signature 02: 16.4.1.1281
Problem Signature 03: 5330a603
Additional Information 1: 7348
Additional Information 2: 73482c60f794239365c734490072ca37
Additional Information 3: a4b3
Additional Information 4: a4b343c8bcc7b84eb242fa9c609b641d
If a file that you've successfully exported to jpg before will no longer export, it is probably time to try the F8 reset -- close CorelDraw and hold F8 down while you restart it with the mouse, keeping it held until a message appears.
This will reset anything you have configured in tools > options or other settings, so if you have done much configuration you may want to do tools > options > workspace > export first, to be able to re-import it if this does not fix it.
Hello kothariPrinters; Try rebooting the computer, and run a registry checker ( CCleaner is as good as any.) Try exporting again, If it doesn't work and you are using Windows 7, remove .Net and reinstall it from MS.That's after trying what Harry is saying about resetting Corel.
George