CorelDRAW unpredictably crashing, almost becoming predictable that it will. - CorelDRAW Graphics Suite X5 - CorelDRAW Graphics Suite X5 - CorelDRAW Community
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CorelDRAW unpredictably crashing, almost becoming predictable that it will.

Guys,

I first want to say that I started off using Adobe Illustrator in the gap where I now use CorelDRAW and although there are things that I love about CorelDRAW, I will say that it is the MOST unpredictable and flaky program I have ever worked with.  I miss my Illustrator and even though CorelDRAW is better suited for my industry (sign design) I need a solid platform to get my work done.  That is why I am here because I have to think that this program could not be as popular as it is if it were the disastrous failure that it is becoming with me.  

I have literally lost all my comfort in using this program as I now EXPECT it to crash irregularly, but very very VERY constantly.  I'm sure it may have crashed while I was typing this.  

We have 3 design areas here, two on quad core beasts and one average computer that  cannot seem to not crash with CorelDRAW.  In trying to rule out the symptoms it has been inconclusive.  At first I thought it may be our server connection timing out  while Corel is trying to communicate with it.  I was SURE that had to be the problem.  I started saving locally on the hard drive and sure enough, CRASH.  Crash after crash.  Its becoming so regular that if I cannot find a solution I'm going to find another program and never look back.

The only thing I have not tried, and will tomorrow, is to disable the Scrapbook because I noticed that is a live feed and if there IS a communication error or timeout with our server then perhaps this could be part of the issue?  I don't know.  I'm just looking for a solution.

If someone cares to chime in on this be forewarned:

*  Updated the service packs on all computers

*  Tried the F8 trick > no dice

*  Reinstalled, all computers still have random crashes (with no real consistent variable.. other than the server)

* Tried to not save on the server, BLAMMO.  CRASH.

 

Thanks in advance for your input,

Ethan

50 Replies

  • Hi.

    Your computers are XP and Windows 7?

    Did you try disabling the network and see if that helps stability?

    ~John

  • Hello ethan; Sorry to hear about your troubles, You could try disconnecting from the server start Corel and draw and see what happens. If Corel is on the server that may be the problem. If Corel was loaded across the lan try using the CD in your computer to repair Corel. I'm using a peer to peer lan with no problems, have not tried with a server per say, each computer has it's own copy of Corel, 2 with X4 and one with ver. 11. all the graphic files are on one computer, with a backup on one of the others and use the sync program in Windows to keep them up to date.
       Keep us informed what you try, and how it works.

    George

  • In reply to Sub GDG_John( ):

    We have both Vista and XP.  It indiscriminately and wildly crashes on both and seems to have no preference, as long as it gets to destroy a file in mid design it seems to be satisfied.  Thats my main concern too, its not just the crash but the fact that it renders files virtually unusable on occasion.  This made me try to adjust the auto-backup thinking it was crashing while trying to auto-backup in the background but the issue with this is that if you space the auto-back up to 30 minutes, then lose the file you were working with you just lost 1/2 an hour.  multiply this by your entire work day.

    Network disabled, I pulled the ethernet cord out as well and it crashed, however, I'm going to do this again tomorrow and make sure that I have the Scrapbook disabled as well .. just to rule both out completely. 

  • In reply to ethan newton:

    ethan newton
    multiply this by your entire work day.

    HI.

    Many of us were hellishly dragged right through the tornado that is known as X5 pre-sp3. We have re-learned our Ctrl-S nervous tick.

    ~John



    [edited by: RunFlaCruiser at 17:46 (GMT -5) on Thu, Jul 7 2011]
  • Ethan,
     
    This obviously isn't the norm for most users. I honestly don't remember the last crash I had.
     
    Have you cleaned out temp files?
    Did you make sure anti-virus was OFF and you installed on the local hard drives?
    Turn OFF the stupid auto-backup. It is worthless. Just hit Ctrl + S to save your file as needed.
    Do you have the number of installed fonts under control? More than 400 is too many.
    Are you files cleaned of color styles, saved views and text styles?
     
    What other stuff do you have running on all computers that could cause a conflict?
     
    The more information you can provide, the more likely the problem can get solved.
     
     
  • In reply to Sub GDG_John( ):

    John I LIKE THAT PICTURE !!! Zip it!  You have to start young to be able to use one had on the key board, and one on the mouse and a nice delicious smoke between your toe's. ( A Billy beer hat helps a lot to )

    George

  • In reply to FosterCoburn:

    Hi Foster,

    Would you be so kind to clarify "Are you files cleaned of color styles, saved views and text styles?"

    I've been experiencing the same kind of troubles Ethan describes. A month ago I was "upgraded" with a new machine (HP Z400 Workstation, Intel Xeon CPU W3530 2.80GHz, 4GB RAM, 64, WIN 7) and since then my X4 started crashing. I instaled X5 trial version to check if it was all about the transition to 64 bit, but troubles remained. I'm a heavy user of Corel for more than 15 years (Corel 3.0) and I'm going crazy theses days. 

    As a Communication Director, I work with advertising agencies that send me a lot of material MAC/Freehand/Photoshop based. Usually I import their PDFs to make internal presentations and I admit some of my files may have a lot of "invisible" noise related to importing vectors produced in different platforms. I would really apreciate if you could suggest ways of "cleanning" them up. The problem may be here and not in the WIN 7-32-64-bit issue.

    Thank you so much in advance.

    ML

  • In reply to Maria Luisa:

    " I admit some of my files may have a lot of "invisible" noise related to importing vectors produced in different platforms." -

     

    -My personal favorite is when it turns a simple gradient into 9000+ different vector paths.  Is there a workaround for this?  I don't just want to talk negatively about CorelDRAW because it has some undeniably great features that I really enjoy when working with large files and ESPECIALLY the ability to easily make a tabbed layout that translates well into a PDF.  Is there perhaps a plug-in that can bridge the gap here?

     

    ~Ethan

  • In reply to FosterCoburn:

    Because this could ultimately help someone if the problem is identified I'm going to try your suggestions and reply after I have answers.
    Have you cleaned out temp files? - YES

    Did you make sure anti-virus was OFF and you installed on the local hard drives? - I will have to verify this with our IT guy because he built our machines.

    Turn OFF the stupid auto-backup. It is worthless. Just hit Ctrl + S to save your file as needed.  - I'm hesitant to do this because I am nervous of losing the master file during a crash, happens often that the file is corrupted because of the crash and is unusable.  I'll try it but does this mean if the master file crashes during a save and the "back-up while saving" option is selected I lose both files and have to start over?

    Do you have the number of installed fonts under control? More than 400 is too many.   - I have quite a few fonts installed, admittedly, and some are questionable (source: dafont) so I will make an effort to streamline them.  I'm probably pushing 1000 fonts, and as you know each has multiple variances.  

    Are you files cleaned of color styles, saved views and text styles?  -Not quite sure, can you explain?
     
    What other stuff do you have running on all computers that could cause a conflict?  -This varies.  There have been times where so many programs are open I say to myeself, "well, I deserved that crash" but there have been times when ONLY CorelDRAW is open and it crashes.  I rotate computers to see how they are operating so this is consistent across the board.  
     
    The more information you can provide, the more likely the problem can get solved.  -Note that our server makes me uneasy and I think it may have communication issues.  This is why I keep bringing up scrapbook because it is constantly communicating with CorelDRAW.  Do you think this may be a suspect?  Even when I saved locally I know that the server and CorelDRAW were tethered together via the server.  Any thoughts on this?
     

  • In reply to FosterCoburn:

    Also,

    I set up the scrapbook to be used for our designers to easily grab templates etc from the same source for consistency.  Should this be changed to be on the local drives?

  • In reply to ethan newton:

    Ethan, I feel your pain.  My CD would go POOF with no warning, rendering my file corrupt.  However, I noticed that in the file's directory there would be a file with a very odd name, but identifiable as a CorelDraw file.  In complete desperation, I renamed the extension of the file to cdr, and Viola!  There was my file.  I'd open and resave it under the correct name.  I haven't had this problem since sp3, which then brought back other bugs that had been fixed.  *sigh*. 

    I have been using CorelDraw for 14 years since version 4.  Can't live with it, can't live without it.

  • In reply to kben:

    Are you referring to these:

    @@@CDRW.TMP

    That DOES work when you end up with that particular file.  I was okay with that work around.  The new thing that is happening is when it crashes while saving it does not turn into the @@@CDRW.TMP but rather looks like any other file, however, when opening it gives me this: "Encountered improper argument".  The file is unusable and not able to be opened.

    I've also noticed a few weird things going on like the bottom right of my screen has a "Processing" bar that has an almost static progress in place of where my Fill and Stroke options SHOULD be.

    Have you had issues with files (especially that have measurements in them using the measurement tool) that when opened at a later date say there are missing linked items?  I have this happen and there are objects randomly locked down that cannot be unlocked, only deleted.   This is strange because it is in a CorelDRAW file created in Corel and says it was created in another program.  Whats up with that?

     

    ~Ethan

     

  • In reply to Maria Luisa:

    ML,
     
    Here is a blog post about deleting styles, views, etc.
     
    As far as importing PDF files go, this blog most may be informative for you.
     
     
  • In reply to ethan newton:

    Ethan,
     
    The "9000 vector paths" from a gradient is because of the way the PDF is created.
     
    This blog post would help you understand.
  • In reply to ethan newton:

    Ethan,
     
    I never use Scrapbook. Many users simply remove the S from the beginning of the name. I guess I ask why you NEED it.
     
    More than 1000 fonts with variants is WAY TOO MANY. Even a single corrupt font will cause massive problems.
     
    If your files are corrupt, they will be corrupt with or without auto-backup. I have been using CorelDRAW heavily since v1 and have never had a single corrupt file.
     
    Here is a blog post on deleting the extra junk in files.