Customer Service Responsiveness concern

I am a new customer to Corel even though I owned Corel Draw back in the 80s and used it extensivly in my business just got back into it bought X5 and after install found a few issues downloaded patches but didn't change problems so I contacted support vie corel web site. After waiting for weeks I desided to call and spent a couple of hours uninstalling and reinstalling to no avail.  Contacted three more times still no help.

Latest..... received an email saying my case is closed....anyone else with this problem or am I the only one?

Parents
No Data
Reply
  • ...anyone else with this problem...

    Yes, there have been others disappointed in Corel support... BUT, most people who have posted their problems here, receive the help they need to solve the problem they have... and it doesn't take weeks... usually no more than a few hours... BUT you must state the problem(s) you're having and a little info on your System... OS, amount of RAM, video card, space left on hard drive, build number of your installed CDX5... SP3 gives you a build number ending in 686.
    I have been amazed and pleasantly surprised at the depth and breadth of knowledge of the Forum members here.

    Devil  the 'dd'

     

Children
No Data