Learn from my mistake, Corel Website Creator is one of the worst website authoring programs on the market. It is a rebranded form of Net Fusions. While Net Fusions might be a functioning software program, Web Site Creator is not. It is so bad, the not even Corel knows how to operate. Note there is no tech support avaliable. There are no forums on how to use it, it seems as if it just doesn't exist, yet they'll sale it to with Corel Draw X5 Ultimate or as a standalone for $199.99
What they won't do is provide tech support, again, they don't know how to use it. The 1100+ page manual is only a pdf file, THAT CAN NOT BE SEARCHED. The help files are written by Microsoft and are therefore useless. When I complaint about the difficulty it was advised to buy the Net Fusions 11 book to learn how to operate it. Been there have the book and it just doesn't work. Maybe Corel made enough changes to make it useless. When I delete this god awful software, the book goes into the recycle bin.
I have now wasted 16 hours over the weekend on trying to set up a site. I though I had my index page all ready to go only to find out the everything on my index page is on every page I have in my outline. They do not have masterpages as real website authoring software does, it's master borders, what ever the hell those are.
So search the forums, you'll only find this one, and there isn't much on it, because the program is not worth it. But something else, Web-Pagemaker a $50.00 program that hasn't had an update for over a year is better then Corel Website Creator, save yourselve some money, time and hairloss, buy that and not corel.
Yes Web Site Creator was originally packaged with Corel Draw, it is now a stand alone product that you can purchase.
As far as my car running out of gas and me blaming the car, get real, I'm smart enough to know when to put gas into the tank. Unless of course the gas gage is combined with the temp gage, and I then have a series of steps to perform to read the fuel level, for which I have to go to a competators website, to learn how to do those steps, only to find vauge instructions that need to be tweeked for my vehicle.
I stated my opinion based on MY experiance. The personal attack was not warrented and is not appreciated. But even you can't seem to realize that you have refered me to Net Fusions website for information on how to use a "corel" product. When it all honesty, corel should have addressed this issue and Net Fusions should not have made it so difficult or maybe addressed this issue in thier manuals. AS you have been using this software, you understand it. Good for you. I have just started using it, it's difficult, there is NO support from Corel and the manual they provide is wasting space on my hard drive. I'd like to know how long it took you to get proficent in using the Net Fusions software? Or were you just blessed with the natural talent to open the program and built a 10 pages site in 10 minutes??????
I stated my opinion based on MY experience. The personal attack was not warranted and is not appreciated. But even you can't seem to realize that you have refereed me to Net Fusions website for information on how to use a "Corel" product. When it all honesty, corel should have addressed this issue and Net Fusions should not have made it so difficult or maybe addressed this issue in thier manuals. AS you have been using this software, you understand it. Good for you. I have just started using it, it's difficult, there is NO support from Corel and the manual they provide is wasting space on my hard drive. I'd like to know how long it took you to get proficent in using the Net Fusions software? Or were you just blessed with the natural talent to open the program and built a 10 pages site in 10 minutes??????
I can't comment on what Corel has in mind for support. Any company that offers a product should provide support (my opinion). They have provided this forum to their users. This forum can be a good source of support once it is going and filled with users of the product. User to user support is some of the best out there as you gain knowledge from people who have been through the same problems you have been through.
Any new software is going to have a learning curve associated with it. This product has a very shallow learning curve when compared to most HTML editors. I have used this product since 1996. I have provided aftermarket product support for the product since 1999. I've also worked tier 3 support for the company in the past. If you have used the product for 16 hours I don't see how you can formulate an accurate opinion of the product but I can understand that after such a short time working with it that you can become frustrated. In end it is up to the user to understand how a product works. Bashing a product you do not understand how to use is not a good thing to do.
If you have a problem you should ask for help with the problem. Ranting about how upset you are will not help you resolve your problems. You can read this old article I wrote (it is based on nntp newsgroups not forums but it will give you the basics of how to put together a question so that you can receive the best help on any forum/newsgroup) http://www.gotfusion.com/tutsTD/ask.cfm
turtle said:Any new software is going to have a learning curve associated with it. This product has a very shallow learning curve when compared to most HTML editors. I have used this product since 1996. I have provided aftermarket product support for the product since 1999. I've also worked tier 3 support for the company in the past. If you have used the product for 16 hours I don't see how you can formulate an accurate opinion of the product but I can understand that after such a short time working with it that you can become frustrated. In end it is up to the user to understand how a product works. Bashing a product you do not understand how to use is not a good thing to do.
HI.
Not sure if this is the exact case here but sometimes when you are really familiar with a product you can lose the ability to see other viewpoints.
When I design a website, I let others try it, and I sit back and watch without saying a word. I'm amazed to see that simple things to me can actually hinder or stop the websites effectiveness. Usually easy fixes and this really helps to fine tune things and squeeze out extra juice.
Sounds like Scott has created an opinion based on his 16 initial hours of using the product. If you had sat behind him during these hours it would put a whole new perspective on the product and let you understand better why he gave the opinion he did.
-John
Sounds like Scott has based a legitimate opinion based on his 16 intial hours of using the product. If you had sat behind him during these hours it would put a whole new perspective on the product and let you understand better why he gave the opinion he did.
I could only find one problem that the user mentioned in the original post (content showing up on all pages). I provided a resource that would help them resolve this problem. It is always best when you have a problem to describe the problem and ask for help in resolving the problem.
I find it disturbing that a user would come on a site run by the company and tell other users to not buy the company's product based on a few hours of working with the product.
The OP may have a legitimate opinion based on the lack of time working with the product. I do not dispute this.
I do not like snow. It is cold and wet. This is a legitimate opinion but someone who enjoys skiing may disagree with my opinion.
turtle said:I find it disturbing that a user would come on a site run by the company and tell other users to not buy the company's product based on a few hours of working with the product.
From what I've seen dealing with online customers I find this pretty normal. You can sell a thousand products and all with good reviews but there will always be that one. Had they talked to you face to face I guarantee that 99% of responses would be quite different. Many people quickly write something in anger and sometimes regret it. I see this weekly and it's probably the worst thing about my job. Anytime I have an unsatisfied customer I quickly give him/her a call. Everything usually changes when they actually talk to a person.
turtle said:The OP may have a legitimate opinion based on the lack of time working with the product. I do not dispute this.
Well we don't know his background experience but like you said, the product should be easy to work with for the beginner. Hopefully we can still learn from the "make you feel bad" feedback and at least try to see how the user sees things. It can only benefit the product.
turtle said:The biggest issue new users have is that they want to make the program more complex than it needs to be. You need to keep reminding yourself that the product does everything for you,
PS. We really haven't seen much about the website creator here on the forum, besides a few other bad reviews. Hopefully some good reviews will come soon here on the forum.
I did not write this in anger, I do not regret it. I have spoken to tech support and was advised they couldn't help it was to new of a program. I e-mailed the project manager and was told to buy a competators book due to the fact this software is only rebranded. Net Fusions stated they would not even think of offering any type of tech support as it wasn't thier software.
Yes Net Fusions has gotten good reviews on their software, that is why I choose to buy the book on how to use the software, and give it another try. So far, big waste of time and money.
As far as a face to face, I'd simply asked you to sit down and show me how it's done, Corel can't and won't do that, and as far as a phone call, do you actully think they'll take the time to do that??? Please, they won't event post on this thread.
As an operator of a business, I know you can not please everyone, you can try, but it can't always be done. There does come that time, when you have to say, I'm sorry, I can't make you happy, please take your business someplace else. This happend from the start with Corel on the web site creator. Plus have you noticed how may suggestions have been made to go to Net fusions help files?????? Does this make any sense??????? To me it screams we have you money, no go away, we dont' really care.
Scott