Docker Greys after Exporting JPGS

Since our computers last gave up, we had to get new ones and redownload Corel. Since download it, I have had to add the updates to get it working properly, although it is only offering updates 1, 4, and 4 hotfix on this computer. The other computer managed to download updates 1, 2, 3, 4, and 4 hotfix and works perfectly fine. This computer however, has had some problems and i am not sure what it wrong. 

When exporting a JPG, i click export - jpg - OK, and then the jpg preview window opens up. As it is opening it minimizes my window to a smaller window and then proceeds to export the jpg fine. 

When i got to reopen the minimized window, it minimizes further into a  smaller window and then once back to full size my dockers (counter, alighment tools, envelope etc) have been greyed out and are no longer visible buttons. I can still click and use them if know i which are which. But they are not visible. 

Can someone tell me what is going on or what is happening please?

ive added a photo of what it looks like before and after i export.