Unverified Status Error

I bought my copy of CDX6 in 2012 via the Corel website. Since purchasing it I've not been able to update it other than for 6.1. I always get the Unverified Status warning. The support ticket response email said to post my issue here. There 2 different emails I've used for logins, not sure if this is the problem. Is there a way to resolve this? Thanks