I updated my computer to Windows 8 and it gave me no option about wanting a clean install. It just went ahead and made a clean install. All my programs had to be reinstalled. When I reinstalled CorelDRAW, it gives me the message that my application status can not be verified, even though I am registered and I can see the listing in my account at Corel.com. I am, therefore, unable to update the program. It is so frustrating, because I bought the DVD with book and I have the original DVD. Now, I have trouble getting any help from CorelDRAW because they want money to answer any questions whatsoever. Can anyone please help me sort this problem out?
Was your X6 an upgrade version? If so, you need the serial number from your previous version to prove eligibility for the upgrade and you will presumably need that again whenever you reinstall. You may possibly also need the DVD or download from the qualifying release.
I've not yet tried installing X6 on windows 8, but that's all I needed to install in windows 7.
Dear Harry:
Thank you for your reply. Yes, I've followed all the steps necessary to install CorelDRAW. I even paid money for a Corel technician to look at my install and confirm that it was done properly. I am having problem with the upgrade. It keeps giving me the same message, that it can't verify my install. I can't get Corel people to answer because, unless I pay cash, I am no longer important. Honestly, I have subscribed to Adobe and I am contemplating ditching Corel completely just for this one arrogant way of treating us. I can't even get an e-mail reply. I am forced to only use this avenue.
Sorry, for venting there.
Tiger
Curious about this one....
Can you take a snip of the dialog that shows the error? I don't remember errors about a "Valid" install, but I do remember there is a email validation process that needs to happen to finialize the account and I'm wondering if that could be the error you are seeing.
T.