CorelDraw X6 Generates 2 APPCRASH Errors when closing on a Windows 7 64-bit System

Whenever I clicked on the X to close CorelDraw X6, I got the following two APPCRASH errors:

Faulting application name: CorelDRW.exe, version: 16.4.0.1280, time stamp: 0x51e5ff6e

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1677

Exception code: 0xe06d7363

Fault offset: 0x000000000000940d

Faulting process id: 0xa34

Faulting application start time: 0x01ceda6bb3c9dcde

Faulting application path: C:\Program Files\Corel\CorelDRAW Graphics Suite X6\Programs64\CorelDRW.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 2fa45933-465f-11e3-b4fb-c9c772ffb2f0


Faulting application name: CorelDRW.exe, version: 16.4.0.1280, time stamp: 0x51e5ff6e

Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac

Exception code: 0x40000015

Fault offset: 0x00000000000761c9

Faulting process id: 0xa34

Faulting application start time: 0x01ceda6bb3c9dcde

Faulting application path: C:\Program Files\Corel\CorelDRAW Graphics Suite X6\Programs64\CorelDRW.exe

Faulting module path: C:\Windows\system32\MSVCR100.dll

Report Id: 2e0592b5-465f-11e3-b4fb-c9c772ffb2f0

This WAS happening every time I exited CorelDraw (very annoying to say the least).  I checked the forum for similar errors and although there were some with the same/similar error messages, they appear to be caused for different reasons, and more importantly solved in a different way. I wanted to share my experience and explain how I eventually solved my problem in the event someone else has a similar experience.  First I feel that I have to point out that I strongly disagree with the recommendations made by some forum members to a user who was having a similar problem, in which they recommended that he downgrade his CorelDraw installation from 64-bit to 32-bit.  I don’t think we should tell users to downgrade to 32-bit applications.  Times are changing and new computer systems are coming with only 64-bit operating systems.  Soon enough, all 32-bit software applications will suffer the same fate that old 16-bit applications did.  If you have a 64-bit application and a software application that is written in 64-bit, you should use the 64-bit version to maximize application performance.  Running a 32-bit application on a 64-bit platform results in a performance degradation, clear and simple.  Okay, I’ll get down off my soap box now and get to the point.

In my particular case, the solution was simply to reset my workspace by starting CorelDraw with the F8 key depressed. About a week or so ago, I made some “optimizations” to my workspace preferences, and apparently one of these settings was causing a fault in a Microsoft Visual C dynamic link library (MSVCR100.dll).

I appreciate the good intentions of the other forum members when they advised the less experienced user with the similar problem, but perhaps a less drastic troubleshooting step (such as starting with F8 depressed) would have been a better starting point than installing the 32-bit version of CorelDraw.  One thing that I have learned in the 20 plus years that I have worked as an IT systems engineer is to always start troubleshooting by identifying what has changed.  Pressing F8 was a quick and painless way to undo a change that caused my problem.  Maybe it will work for you as well.

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