Hi guys,
I have a problem with some files that have custom swatches. It gives me the classic Density:100 problem, I have yet to find an answer to fix this problem on the boards. I understand that I could change the colors myself but the problem is that I work with a lot of people who all need to use this file at different processes (setting, production and whatnot). I cannot assume they are going to see the change since it usually change to Black or White and sometimes they don't even know the logo.
I also noticed that one color could not work on my computer and we open it on a coworker's computer and it works fine. I get that this is all related to the swatch being custom but I can't figure out why!! I would really like to have this fixed as this creates a lot of problems when our clients get the signage and it doesn't have the right color on it which cost us a lot of money.
I had not figured another way but to be focused when receiving the file itself and check the whole document.. but I am also not the only one receiving them!
Thanks in advance! With hopes that somebody has a solution!