Premium Membership - Why buy the Extended Warranty - Please Clarify

Having subscribed to Premium Membership and having bought an Extended Warranty, I am not sure what point there is to buying the Extended Warranty.

That I can find there is no ability to use it or make contact with Corel as a result of having bought the  Extended Warranty.

My question would be Why buy the Extended Warranty when it provides no method of contacting Corel support?

I have tried phoning but that did not work. Listened to music and recorded messages and eventually Corel terminated the call without connecting me to a person.

The website contact only allows you to contact support within 30 days or if you pay extra for support.

Why then did I buy the Extended Warranty? It appears to serve no purpose.

Maybe someone can clarify what the purpose of the Extended Warranty and how it can be used