macromonster - who purchased stuff from this site - issue!

I have sent off an email to Jeff at MacroMonster.com for you. He should be with your shortly. If you do not hear from me you are welcome to send me a private message and I will see what I can do for you.

-Shelby

Georgiana Filipescu said:

I'm a bit confused, I trusted macromonster.com, found there a lot of useful stuff, bought some macros, but now can't use them.

You should still trust us - we changed the site infrastructure though, in a dramatic way. Why can't you use your macros now that you downloaded before?

Georgiana Filipescu said:

I must reinstall all macros but can't access my account.

A good idea for any downloadable products - from any site - is to keep your downloads safe (installers)

Georgiana Filipescu said:

It won't recognise my password, tried "lost password" several times...i get the message that the new password will be sent through email, but it doesn't happen, i don't get any mails...

We started fresh with the new site - that's why it states: "NOTE: Past customers from the old site must start fresh with NEW account details during checkout."

Georgiana Filipescu said:

There's no contact section, i feel i payed money for something I can't use...

Again - always keep anything you download - from any site. I'll take a look at your situation and respond privately -thx! -Jeff

Hi,

I was thinking you bought macros long ago... but it was just last month! :-) This means you have my email address in 2 places:  your macromonster invoice, and also Paypal receipt... Just email me direct for the fastest response.

I've sent password reset link to

georgianafilipescu@*****.***

Check your spam bin there perhaps.

thx, Jeff