CorelDRAW X7 Image rotating 90° after Exporting as an EPS file

Image rotating 90° after Exporting as an EPS file

CorelDRAW X7

Hello all,

We currently have a problem with one of our customers who is setting our a design to be printed on a large format Mimaki print and cut system. However, when Exporting as an EPS file (which is required for the RIP software) the image appears to rotate 90°.

For example, the image may be 500mm wide. It is the exported as an EPS. When imported in to the RIP software, or back in to CorelDRAW the image has rotated 90°.

There does not seem to be any obvious settings that we can see to cause such a problem.

I have tried resetting CorelDRAW. I have also uninstalled CorelDRAW and ran CCLEANER to clear any old temp files etc and then reinstalled CorelDRAW X7 but this has not resolved the problem.

I am wondering whether there may be a registry file somewhere that has a setting causing this problem.

The problem also occurs in CorelDRAW X6 which is interesting. Could the problem be related to a Windows update which occurred on the 7th Feb? The problem did not occur before this as far as we are aware.

Regards,
Rob

Kürşad Çakır over 9 years ago

Can you send a problematic file CDR and exported EPS?

Does the RIP software support PDF?
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Xpres over 9 years ago in reply to Kürşad Çakır

Hi and thank you for the response.

Our customer is currently running a system restore to try and resolve the problem, therefore I cannot access the file - once the system restore is complete I will ask for the file and send this over.

The RIP does support PDF. The strange thing is, if I save a file as a PDF and place this in CorelDRAW it appears okay (except anything outside of the page size has not saved), yet when we place this in to the RIP (RasterLink 5) the same problem occurs.

Because the problem occurs in CorelDRAW with the EPS, before even looking at the RIP I am presuming CorelDRAW is the problem.

Regards
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harryLondon over 9 years ago

Is the size close to the maximum width of the printer?

If it is, maybe cropmarks or other printers marks are extending the size of the image so that either CorelDraw or the printer driver thinks that the image cannot be printed without rotating it.

Also remember that if terms such as landscape and portrait are being show, they are a bit ambiguous when printing to a roll fed device.
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Xpres over 9 years ago in reply to Xpres

I should mention that the RIP requires an EPS for the cut lines to be recognised. I do not believe a standard PDF transfers the cutlines correctly, hence the need for the EPS to work.
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Xpres over 9 years ago in reply to harryLondon

Hi harryLondon

The problem occurs in CorelDRAW as I import/open the image within Corel. Therefore the printer and software does not come in to it at this point unfortunately.

As it happens the size is smaller than the media width if I recall correctly. However, as you import the EPS in to the RIP the size of the media may not be set, so again this should not cause the problem.

Thank you for the response.

Regards
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