Importing issues with photos

Corel x3 Windows 7

I was sent a jpg that when saved from the email is fine looks great as should, when imported the background is lost to blackness as if it's contrast was bumped way up. Something in that transfer caused it to look completely wrong. Usually jpgs work fine. Anyone have any info on how to solve this problem? Even viewing in photo paint it looks okay, but saving from there and importing is still causing the screw up. Thanks