We just released the latest Update for CorelDRAW Graphics Suite X7. Update 5 continues with general performance and stability improvements based on your feedback, plus we're adding even more for Premium Members and Subscribers with this release. If you have an active Premium Membership or Subscription, you will gain following benefits with Update 5:
In addition to releasing Update 5 for CorelDRAW Graphics Suite X7, we've also made available the first Update for CorelDRAW Technical Suite X7. After the update, both products will show version number 18.104.22.1687 in the about box.
As always, the best way to get the update is by doing a Check for Update in the Help menu of CorelDRAW, Corel PHOTO-PAINT or Corel DESIGNER.
Peter, can you please contact me through direct message / email and I will follow-up internally.
Thanks Gerard, but and it is a big BUT. Customer Service can't (or won't) help, but passes me off to technical help and they won't even enter into a dialogue unless I have a number or are prepared to pay. This is unacceptable. As an owner or user of company supplied copies of Corel Draw since version 1, I expect a bit better understanding of the need to assist especially since it is your problem not mine.
Peter J Walker, Practising Professional Engineer
Peter, please contact our customer service team and they will be able to help you. If you have a valid Premium Membership, you should have access to the tools.
Many thanks for your reply regarding release of new products. I was probably being a little subtle in my question which is
I am a Premium/Subscriber member and the Healing Clone tool says I'm not. It also fails to allow a trial or the tool. So something is broken or may be it shouldn't be there because it hasn't been released yet.
In any case I would really like to use it in PhotoPaint rather than the unreasonably complex Corel Paint Shop Pro (which, unfortunately I have just purchased)
Premium Members and Subscribers get early access to new features that will be available to everyone else with the next major release, e.g. if you prefer not to go for a Premium Membership, you will be able to enjoy that tool when you upgrade to X8 when we release it (it's not happening in the near future though, but I can't give you a morre precise date). Think of it this way: If you are a premium member, you get early access to new features, exclusive content and more for about half the price of the upgrade. Plus, you will get any major version that is released while you have a premium membership. And because we have historically released a new version every 2 years, going with Premium will cost about the same as getting the upgrade over the same time period, with a lot of extra benefits. The choice is yours.