I have Corel Graphics Suite 2018. When I tried to open a file today in CorelDraw, It simply locked up. It goes to the open dialog box, navigates to the directory, but when I select a file, nothing happens. I can't close CorelDraw, or exit out of the program or the dialog box. The only way I can close is to use Task Manager, and close the program. Can anybody help?
I believe that I might have the same issue. It's related to DRAW and the Windows dialog. If I double click a file, it will open in DRAW and work fine. I can even save changes. If I try to open a file inside DRAW using the OPEN FILE dialog window... instant crash. If I try to SAVE AS (which opens the dialog window)... instant crash. The event log ALWAYS shows the fault being in the ntdll.dll when CorelDRW.exe tries to access it.
I have run F8, repair, and uninstalled the whole suite including user settings to no effect. I even tried uninstalling the video driver thinking it might be related to the AMD issues people are having to no effect. I even tried opening a file while in safe mode but it still crashed.I updated Windows 10 to the latest updates, updated my NVIDIA card to the latest drivers, and still nothing.
I would like to add that this happens to PhotoPaint also. So I'm skipping this version until I see a service pack or hotfix discussing this exact issue.
Steve
System: i7-4790, 24 GB, Windows 10 Pro version 1803, GeForce GTX 1050 (driver 397.64)
Sorry, I tried to respond with the information received from tech support but it was deleted as "spam or inappropriate"
Did they fix your issue or just ask you to have patience?
Yes. I deleted the temporary files and reset CorelDraw by:
Hold down the F8 key
Lauch CorelDraw with key depressed
At the message "overwrite with factory defaults" select YES
Then release the F8 key.
Hope this helps
dear pwnorman thanks for your post. It saved me a lot of grief.
Rob