colour printing orange instead of pink

I’m using CorelDraw 2018 for sublimation onto mugs. After creating my image in pink, when printing and print previewing, the image is coming out with an orange tone. I contacted the manufacturer of the printer thinking it was their ICC profile, however after going through lots of stuff with them and installing and then reinstalling CorelDraw they have advised the issue is with CorelDraw. So I tried printing with different software and it printed fine. Has anyone else had this issue or knows how to solve it? I’m at a complete loss and now losing money as I can’t print my mugs the correct colour.