Unable to sign in when opening Corel 2018

Every time I go to open my Corel program the Corel logo appears and a box comes up asking me to sign in. So I enter my email and password which all it asks for and a response comes back "this serial number is already used" ? Of course it is because it's my serial number. Anyone know what's up with this? I have tried contacting Tech Support but that was 5 days ago with no response.

  • Having the same problem since 3 days. Do you have a solution? Corel Support can't or don't want to help. Support says, that the I'm using a false mail address but I didn't register another address. I get no answer from support anymore.

    Can anybody help? 

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