We are a current subscriber using the X8 suite. According to the EULA, we are allowed to install the suite on up to 3 devices as long as only one copy is in use at a time. We have desktops at our shop and some laptops for working on projects at home when necessary.
We just received an email saying that we were allowed to upgrade to the 2018 Suite, but when installing on the second device, I received a warning about installing on multiple devices, and upon reading the EULA for the 2018 suite, it appears that we are now only allowed to install on one device per license. Is this true?
I just want to make sure we aren't doing anything in violation of the EULA and will stop changing over the software if that is the case.
Thanks
Same problem and question here!
You can find the new EULA here:
https://www.corel.com/en/eula/
The have indeed changed it to installing on a single machine.
-Shelby
The relevant bits from Help > About > License in CDGS 2018.
"Unless otherwise provided for in this EULA and unless you have a written agreement with Corel providing for additional Use, the below agreement gives you permission to install and Use one (1) copy of this Software on one (1) computer or electronic device at any given time as set out in more detail below.""IF YOU AGREE TO THIS EULA, YOU ARE GRANTED A LIMITED, PERSONAL, WORLDWIDE, NON-ASSIGNABLE, NON-SUBLICENSEABLE, NON-TRANSFERABLE AND NON-EXCLUSIVE LICENSE FOR AGREED REMUNERATION TO USE THE SOFTWARE, WHICH MAY BE LIMITED IN TIME AS SET FORTH BELOW. UNLESS HEREINAFTER AGREED OTHERWISE, YOU ARE PERMITTED TO USE ONE (1) COPY OF THE SOFTWARE FOR YOUR (A) PRIVATE, NON-COMMERCIAL PURPOSES AS A PRIVATE USER, AND/OR (B) COMMERCIAL PURPOSES IN A COMMERCIAL BUSINESS (“BUSINESS USER”). THIS SOFTWARE IS LICENSED PER HOUSEHOLD OR PER SINGLE ADDRESS (“ADDRESS”). EXCEPT FOR THE COREL PRODUCTS AND / OR COUNTRIES LISTED BELOW, YOU MAY ONLY DOWNLOAD AND INSTALL THE SOFTWARE ON ONE COMPUTING DEVICE. YOU MAY NOT RE-INSTALL THE SOFTWARE ON A SECOND COMPUTING DEVICE UNLESS THE ORIGINAL COMPUTING DEVICE FAILS OR THE SOFTWARE IS COMPLETELY DELETED FROM THE ORIGINAL COMPUTING DEVICE, IF AUTHORIZATION CODES ARE REQUIRED YOU MAY NEED TO CONTACT CUSTOMER SERVICE AND REQUEST APPROVAL TO RE-INSTALL THE SOFTWARE ON A NEW COMPUTING DEVICE, AND PROVE TO COREL THAT YOU DEINSTALLED THE SOFTWARE FROM THE FAILED RESPECTIVELY ORIGINAL COMPUTING DEVICE. IF YOU HAVE PURCHASED MULTIPLE LICENSES FOR THE SOFTWARE, AT ANY TIME YOU MAY HAVE AS MANY COPIES OF THE SOFTWARE IN USE AS YOU HAVE LICENSES."
Well, I think the change of EULA for the 2018 Suite might well turn out to be an unfortunate decision by Corel; especially due to how it may affect the myriad of micro business customers like us out there. I am not happy about this and I don't think I'll be the only one.
I am one part of a two person team only. I spend most of my time using Corel Draw and web design whereas my partner mainly works on large publication work (mainly using ID). The problem I have is that I need to be able to continue my work in three physical locations i.e. main studio, print/production room and laser cutting/finishing room. Part of the reason I have used Corel software in the past is that the EULA allowed this flexibility although, this was trimmed down to two locations in the last release, which in itself was annoying.
I think the only course of action now that the EULA has been changed is to stay with the 2017 Suite and cancel the previously purchased 'Upgrade Program', as the latter will only leave me with incompatible software levels across my machines. I certainly cannot afford to purchase 3 copies of the same program just to keep the program updated across my machines and neither should I have to!
I couldn't agree more. We're a small business and we won't be doubling our cost of using this program to install on computers that aren't used regularly. The whole reason we made the decision to go with the X8 Suite in the first place was the benefit of being able to install on multiple devices.
I have to say that I'm disappointed that they would change things like this. When you buy the subscription, it specifically touts the benefit of being able to always be using the most up to date version of the program. Because of this change, we can't. We'll stick with the X8 Suite and uninstall the versions of 2018 that we started upgrading the systems to.