What on earth is this all about? Because 2019m is so buggy, I'm largely still working with previous versions. When I opened X6 I was greeted with the following message informing I had an
illegal copy. I have no such thing, having upgraded entirely legitimately since starting with version 9.
Thanks, Colin
Following your post I went anc checekd my installations of X5 and X7 and didn't get that warning for either.
Have you logged into your account at Corel.com and checked your registered serial numbers?
I've phoned the Corel support team who confirmed that my serial number was completely legit (as was the X5 number from which it was upgraded).. They're supposed to be getting back but I haven't heard anything yet. In the meanwhile another pop up has appeared on opening X6
On testing, save and export worked normally. The same message has also appeared on X6 on my laptop. Whatever is going on it seems related to the X6 installation rather than the machine but why is it happening 3 or 4 years after installation?
I have only ever bought directly from Corel - from my initial purchase of version 9.
Yeah, that's some SERIOUS BS. Most of us are in business and something like this UNACCEPTABLE when Corel decides to cut things off like that. That's grounds for legal action.
Yeah, I am LONG time user of CoreDRAW since the beginning, but I am seriously transitioning over to Adobe Illustrator and may look at Affinity Designer more also. Those people at Corel (wherever the hell they are, Spain???), sure are cocky and arrogant I noticed also. Kind of tired of their mentality and the choices they think they can make on such loyal long time customers. They need to get their crap together... but since being bought out, tells me they are failing miserably and probably for the last time.
I no longer have any idea where Corel is situated - I always (naively, no doubt) thought it was in Canada.
I've phoned twice (0800 026 0663 - supposedly a freephone number from the UK). The first call resulted in a 'troubleshooting' email replete with instructions on changing the registry that had no effect whatsoever.
The second call connected me to an operative in the Philippines who just kept repeating 'It's (X6) an old version' So what? I had only opened it because Cdr 2019 is so unreliable and anyhow it was a totally genuine upgrade purchase from Corel, as every other one has been over the years. They finally said the Support Team 2 would phone me as a priority as soon as the US office opened. Never heard anything.
I emailed them with the screenshots above twice since, No reply or even an acknowledgement.
I'm mystified why, if there was an illegal serial number in the chain (which there isn't) all subsequent versions I've purchased are not similarly affected.