I purchased Upgrade Protection but I still not receive the key of CorelDRAW Graphics Suite 2020, what should I do?
Call them. (But I tried to call them the other day and got a heavy accent message). The usual BS.
Check your junk folder?
I already opened a support case but still no feedback yet. I check all my email folder but cannot find anything about Upgrade Protection.
Hopefully you have and/or printed the receipt when u bought it.
Yes I have the receipt in my Corel account, but I cannot find any upgrade download or key. I wonder is it a scam? Anyone have Upgrade Protection can share your experience?
In my case, I got an email the second it was available. Just downloaded the new software via the link in email, and used a serial number to activate.
Only problem I had was with multiple serial number licenses, is you have NO IDEA which serial number is linked to the prior installed serial number to which computer.
I.e. per EULA, you can install 1 license to 2 devices as long as they are NOT USED at the same time. I.e. workstation at work, then same on a mobile laptop, say at home or away from the workstation.
So had to uninstall and use another serial until the devices and serials matched up in the Corel.com account registered products.
Pain in the ass when you have multiple purchases. Real joke, but totally expected when dealing with Corel anymore.