I have been using Corel for more than 17 years; first time I have this problem (running Vista Office, Professional): All brush functions are affected: When I left click to anchor the brush, the cursor jumps diagonally up and the line is drawn from this new position to where the brush is currently. See pic. The cursor was at A when I left clicked the mouse, then jumped to B and simultaneously draw the stroke to A.
I reloaded Corel entirely, but problem persists.
Any help?
Hi all,
I got the same problem. Cursor jumps diagonaly to bottom right. And it jumps the same "screen distantion". Means, jump did not depends of zoom, tool etc.
My system: Dell Inspiron 1526, USB mouse (but trackpad does the same), Windows Vista Home edition, X3.
Looks like a problem with Vista drivers...
What are your hardware ?
Yes this is exactly my problem. I Work on a Acere TravelMate 6291 with wide screen (i e 9 by 16 format), screen . Iresolution, 1280 by 800. I use Vista professional.
Regards
Bertie
I saw this too: when you cross the border of image work area, bth from and to tools around, mouse pointer jumps too. But I think I am seen this before somewhere, so I didn't report... My mistake.
So now we have 3 Corel versions not worked, so this gets us close to Corel issue... The package are big, which does it unstable and no way to test it on each combination of platfomrs and OS versions...
Please somebody, try to contact Corel staff here on http://www.corel.com/ site, there must be some way to ask customer support, and point them to this talk. Ask them to show this to developers, so they will know where to look.
A quick poll of those affected: What video card is on your system?
ATI Radeon X1270
My display adapter is Intel(R) 945 Chipset Family
Genreric PNP Monitor.
One other thing: WHo of you uses 3:4 screen format and who uses the wide format 9:16? I use the latter.
And yes it affects brushes, clone tool eraser, everything.
I use wide format.
Do all with the problem use wide format?
Bertie said: Do all with the problem use wide format?
I am using 17" laptop with a widescreen format. I have tried every resolution setting available for my system all way down to 800x600 and it does it at every setting.
I tried using Corel.com's support area where you are supposed to be able to email a question, but I can't get it to send it. It keeps hanging up at the end of the process. Has anyone else tried to do this?
I really think we now have enough evidence of the problem for a substantial response from Corel. So, how do we transfer this debate to Corel?
Hello,
I have 2 news to share with you.
First, I had possibility to test with wide screen laptop, X3 and WinXP. No such defect.
Second, I just find, that an Adobe application (Flash 8) and Vista "almost" have the same problem. When I try to resize windows on workarea, the "grab-mark" was shown at same top left distance from mouse pointer, what I saw in Corel X3. But it "hits" the mark only, didn't jumps, mouse slides smooth and does his job...
So I still think that our problem are created by combination of Vista drivers and Corel issue...
Can anybody call to Corel headquarter in Canada ? I am located to away...