Ive seen a similiar complaint in X8 forums but no resolve.
i7 930 @2.8
AMD Radeon 5900 2Gig dedicated
12Gig of Ram
file size has been less than a gig to large photos.
I have tried to use the cutout lab, but after previewing and cleaning up the edges, as soon as i hit ok, it crashes the program. The error says the program has stopped working, and only gives me the option of closing the program. I have been playing around and found that if I don't clean up the edges it won't crash. However, without being able to clean up the edges, the cutout tool is useless to me. Does anyone have a resolve for this?
Another Update (I found a way to make it work...and tested it over and over). This is what I sent to tech support:
I've been experimenting with cutout lab and discovered something interesting. If you only use cutout lab on an object layer, it seems to work fine. In other words, if there's a photo of a house with a sky that's very washed out, and I want to cut the sky out, and put a nice blue sky behind it instead...there are two ways of accomplishing it. One, is to use cutout lab on just the original image, however that seems to crash the program every time I try. BUT...I discovered tonight that if I copy and paste the original image on top of itself, so that it becomes a separate object layer, I can use cutout lab on the layer successfully. It doesn't work on the background (the original image), but it works on the duplicate image when layered on top as a new object.
I don't know why that is, but it's a relief to have found a workaround for the time being. Maybe that also helps tech support figure out what's causing the program crashes when trying to use cutout lab on the background (which used to work, but now doesn't).
Raja from Corel support responded in less than 24 hours when I filed a support ticket (THANK YOU!) and now cutout lab is working PERFECTLY again!!! Here's what was in his email:Please try the following suggestions below:1. Delete Temporary Files•Click on the Windows Start menu at the bottom left side of your screen.•Type into the search box: %temp% (or type the %temp% RUN command window).•Hit Enter and the Temp directory will open.•Hit Ctrl+A on the keyboard to Select All.•Hit the Delete key and then press OK or hit Enter to the message asking if you are sure you wish to delete.•Skip all files that cannot be deleted (there will usually be about 3 to 5 temp files in use by windows at any giventime which cannot be deleted).•Closeout of the temp directory.2. Clear the contents of the messages folder.Steps to delete the files in the Corel messages folder.• Close all programs• Click on the start button• Go to the search box and type Run• Click on the Run program.• In the Open: text box type: %appdata% and press Enter• Locate and open the Corel folder.• Locate and open the folder named: Messages.• Click one file to select it then press CTRL+A to select all• Press Delete on your keyboard to delete the files. Click Skip if you get warnings that certain files may be in use.• Close the window.• Launch CorelDRAW.I hope that helps someone else who's experiencing the same issue!!!Dave