My work runs CorelDRAW X4 on Windows 7 OS. I have run across an issue with Helvetica where CorelDRAW won't let me use Helvetica's font family options. I am able to use Helvetica normally but unable to access options such as bolding or italics. All of the options are available in other programs. It's only CorelDRAW that gives me trouble.
The fonts all seem to be installed correctly. I've uninstalled and reinstalled them numerous times to no effect. It only seems to be Helvetica that is effected, but I haven't done an extensive search to pinpoint other fonts that may have problems. The company I work for uses Helvetica Bold in quite a few of its projects, so I've been working hard trying to get it up again.
The only other indication that anything is wrong is when I go to select Helvetica from the font drop-down menu, the name "Helvetica" is not visible. There is a space where it belongs that I can select and that will allow me to use Helvetica normally, just without the style options.
If anyone is able to help me with this issue, it would be much appreciated.
Hello theLackwit; What type of font is the Helv. you are using, are you using "Font Navigator"? You could go to one of the Free font down load sites and down load a "TTY" that should work.
My Thoughts George
theLackwit said:All of the options are available in other programs. It's only CorelDRAW that gives me trouble.
In that case, its almost certain that you do not have a proper helvetica bold font installed on your system (or that it is somehow incompatible with your helvetica normal -- different manufacturer, a mix of truetype and other fonts, etc).
The other programs will create a fudged version of bold, by setting it down two or three times, or by substituting some other random font without telling you. Neither are proper behaviour for a graphics program. Corel's behaviour is actually the correct behaviour -- if you don't have a font, you shouldn't be able to use the font you don't have (unless you specifically choose a font substitution when opening an existing file).
A point to watch for -- do you have more than one version of Helvetica ? That certainly causes problems.
I would uninstall and get a copy of the font file from another computer that displays the variants of the font properly.
You probably have (like what Harry mentioned) a busted font file. And reinstalling will not solve the problem.
Sorry I forgot to mention the type of font. It is a Type 1 font, which I understand from looking it up previously can cause some problems with Windows 7. However other Type 1 fonts seem to work just fine, and when I uninstalled and reinstalled the fonts however many times, I did it in the same way with the same result of Helvetica being the only font effected adversely.
I'm not using Font Navigator. I'm not sure if it came with the software. My boss installed CorelDRAW on the machine I'm using before I started at the company a few weeks ago. He said he had a lot of difficulties with the licensing of the software for thebusiness so I'm not sure whether Font Navigator fell by the wayside and I'm also not sure of the extent to which I can add or change things as concerns CorelDRAW without stepping on any toes in that regard.
Also, I'm sorry but I'm not overly familiar with all the terms. Can you clarify what a 'TTY' is for me?
Also the font files work perfectly on every other computer in the office. We have a shared hard drive that houses all of the font files to ensure that we are all using the same ones. My computer is the only one Helvetica Bold doesn't work on. I discovered the issue when opening a file that had been created on another computer and the Panose suggested font dialog box popped up for Helvetica Bold.