My work runs CorelDRAW X4 on Windows 7 OS. I have run across an issue with Helvetica where CorelDRAW won't let me use Helvetica's font family options. I am able to use Helvetica normally but unable to access options such as bolding or italics. All of the options are available in other programs. It's only CorelDRAW that gives me trouble.
The fonts all seem to be installed correctly. I've uninstalled and reinstalled them numerous times to no effect. It only seems to be Helvetica that is effected, but I haven't done an extensive search to pinpoint other fonts that may have problems. The company I work for uses Helvetica Bold in quite a few of its projects, so I've been working hard trying to get it up again.
The only other indication that anything is wrong is when I go to select Helvetica from the font drop-down menu, the name "Helvetica" is not visible. There is a space where it belongs that I can select and that will allow me to use Helvetica normally, just without the style options.
If anyone is able to help me with this issue, it would be much appreciated.
theLackwit said:All of the options are available in other programs. It's only CorelDRAW that gives me trouble.
In that case, its almost certain that you do not have a proper helvetica bold font installed on your system (or that it is somehow incompatible with your helvetica normal -- different manufacturer, a mix of truetype and other fonts, etc).
The other programs will create a fudged version of bold, by setting it down two or three times, or by substituting some other random font without telling you. Neither are proper behaviour for a graphics program. Corel's behaviour is actually the correct behaviour -- if you don't have a font, you shouldn't be able to use the font you don't have (unless you specifically choose a font substitution when opening an existing file).
A point to watch for -- do you have more than one version of Helvetica ? That certainly causes problems.
I would uninstall and get a copy of the font file from another computer that displays the variants of the font properly.
You probably have (like what Harry mentioned) a busted font file. And reinstalling will not solve the problem.