My work runs CorelDRAW X4 on Windows 7 OS. I have run across an issue with Helvetica where CorelDRAW won't let me use Helvetica's font family options. I am able to use Helvetica normally but unable to access options such as bolding or italics. All of the options are available in other programs. It's only CorelDRAW that gives me trouble.
The fonts all seem to be installed correctly. I've uninstalled and reinstalled them numerous times to no effect. It only seems to be Helvetica that is effected, but I haven't done an extensive search to pinpoint other fonts that may have problems. The company I work for uses Helvetica Bold in quite a few of its projects, so I've been working hard trying to get it up again.
The only other indication that anything is wrong is when I go to select Helvetica from the font drop-down menu, the name "Helvetica" is not visible. There is a space where it belongs that I can select and that will allow me to use Helvetica normally, just without the style options.
If anyone is able to help me with this issue, it would be much appreciated.
Hello theLackwit; What type of font is the Helv. you are using, are you using "Font Navigator"? You could go to one of the Free font down load sites and down load a "TTY" that should work.
My Thoughts George
Sorry I forgot to mention the type of font. It is a Type 1 font, which I understand from looking it up previously can cause some problems with Windows 7. However other Type 1 fonts seem to work just fine, and when I uninstalled and reinstalled the fonts however many times, I did it in the same way with the same result of Helvetica being the only font effected adversely.
I'm not using Font Navigator. I'm not sure if it came with the software. My boss installed CorelDRAW on the machine I'm using before I started at the company a few weeks ago. He said he had a lot of difficulties with the licensing of the software for thebusiness so I'm not sure whether Font Navigator fell by the wayside and I'm also not sure of the extent to which I can add or change things as concerns CorelDRAW without stepping on any toes in that regard.
Also, I'm sorry but I'm not overly familiar with all the terms. Can you clarify what a 'TTY' is for me?
Also the font files work perfectly on every other computer in the office. We have a shared hard drive that houses all of the font files to ensure that we are all using the same ones. My computer is the only one Helvetica Bold doesn't work on. I discovered the issue when opening a file that had been created on another computer and the Panose suggested font dialog box popped up for Helvetica Bold.
theLackwit said:We have a shared hard drive that houses all of the font files to ensure that we are all using the same ones
I think trying to share the font folder may be part of the problem.
Windows usually expects all fonts to be in the windows fonts folder. A font manager can trick windows into using fonts elsewhere, by putting an individual shortcut to every font in the windows font folder. But if you don't have a font manager, it would probably be safer to copy the fonts from the shared folder to the windows font folder.
harryLondon said:it would probably be safer to copy the fonts from the shared folder to the windows font folder.
I do this now with my system -- a font folder in windows file in my C: drive and a font folder in our common server file (M: drive in my case). this way all the computers in the shop has access to all the fonts that I may use in my layouts.
The font files are directly installed onto my Windows Font folder. They aren't installed by shortcut from the shared drive. I wasn't very clear, I apologize. I had said that to indicate that I don't suspect the font files to be corrupted just because the whole shop uses the same files installed directly to their machines from a common source.
I've seen a note elsewhere that the proper way to install fonts into W7 is not to drop them into the fonts folder, but to put them somewhere else, right click on them and use the install option.
I'm not sure what else it does that dropping them in does not, but it may be worth trying. Maybe it also adds an entry to the registry.
Assuming the fonts are currently already in the fonts folder, it might be wise to move them out and wait until your next reboot, before installing them.
I tried both ways of installing but neither of them seem to make a dent on the problem.
If multiple versions of the same font causes issues, as it was stated above, does that only refer to having both True Type and Type 1 fonts installed of the same font, or would having different versions do the same thing? For example, I have both Helvetica and Helvetica Neue installed, would that cause problems? I can't imagine why it would, but it's worth it to explore the options.
I don't actually have True Type and Type 1 versions of Helvetica installed at the same time. I just have a Type 1 version installed.