I opened it up today and got that message. Any idea how I could diagnose and fix this??
Thanks for the advice Hugh, nothing worked for the installation and I've been 'working' with corel for the last TWO DAYS! Absolutely the worst support I've ever received, the last 'Tech' I couldn't even understand her hindi was so thick. I hope they can fix this but now I doubt it. Wasted 3 hours yesterday waiting for a support call that never came, waited 2 hours today, then 2 hours of remote help with a 'tech' who was inept.
Now I've been waiting 2 more hours for a level 2 support to get in touch!
Try resetting the corel font manager next by pressing F8 on startup, when asked select the database option.
So it turned out to be an issue with NetFramework, it got cirrupted or something, the Corel tech figured that out then the MS tech was finally able to install the newest 4.8 version, then the Corel tech was finally able to install the suite!