I use X5 over years without problem on Win7pro computer..
But at a moment when I uninstall JRE (Oracle's Java Runtime Environment) practically the JAVA language every time when I open a X5 component, then I get a popup window "Action required: Illegitimate version in use" and/or "CorelDRAW has switched to Viewer Mode" .
I try to uninstall X5 and install again, then I got a same massage. But additionally I gut lot of Protexis license manager Failed to Release Mutex with code 1 or 288 , which have no one up to this time.
As the popup say, I asked technical support for solution. They advise some registry trick to solve a problem, but without success.
Have anybody detect this problem after some major component removed from its computer?
If yes then have any solution for?
Thanks for any advise: kkzsolt
Hello kkzsoltGo to this link and submit a ticket. Provide your Serial number and proof of purchase. This should help you/us get to the bottom.https://support.corel.com/hc/en-us/requests/new...
I tried two times.
The result always was "you may have been the victim of piracy ... blablabla".
You suggest to try third time?