Hi
When I try to install Corel X6.1 I downloaded from Corel's site, I can not install because I see no option to continue the installation.
Configuration of my PC: i7, 16GB with Win 7. There are Java and NetFrameWork installed.
I tried installing the X5 and had the same problem.
Can anyone help me?
Thanks for everyone's attention.
What screen resolution are you using?
T.
Hi Tony.
1440x900.
The issue where the text does not appear on installer buttons been reported before, however to date, we have no firm solution. It appears there may be something preventing a necessary component of the installer from running, such as JavaScript – perhaps a virus scanning, malware or other security software or Internet Security settings.
In a previous thread, some users were able to get past a similar issues by creating a new account, with Administrator privileges, and have been able to use the buttons to continue the installer. Others have been able to locate and remove a specific registry key that appeared to cause the issue (registry origin unknown).
Suggestions:
As we understand it, the Zones that appear should all be numbers. If you locate a key that is non-numeric, export the above mentioned key, to back it up and save it, in case it needs to be restored after editing.
To export the key, select it then right click on it and choose Export. Give it a filename and choose Save. Then, delete the non-numeric entry, close the registry and try the installer again.
If it does not help, then you can double-click the file you exported to add the key back into the registry.
Please let us know your results.
Sharon
Hi Sharon
I created a new user account and it worked.
I installed Corel X6
The problem is that I created a test example of a way but I can not export in PNG. The program crashes and gives error, can not create any export a.
Any tips? Thank you for your attention.
I'm glad to hear you were able to install as a new user. Note that you will likely encounter the same issue when running the installer (Modify, Repair or Remove) in the future, if you have changed back to the original account. If that is the case, you may wish to check the Internet Zone key in the registry. Otherwise, you will need run the installer as the new user.
With regards to the error exporting to PNG - can you provide more details? It is not my area of expertise, however perhaps if you can post specific steps and the error reported would be helpful. Others in the forum may also be able to jump in.