Can you still log in via menu > help> account settings?

i have 2 pc with coreldraw X6. On both PCs I can no longer log in via software menu help.

Can someone try if it works with you please? Because corel support says the problem is on our side.

Now logging in isn't really important but I have to install X6 on a new PC. Because logging in is not possible, it is not possible to install update 1.

At the beginning of January 2020 there was no problem yet