zoom 100% incorrect

Hello. I've had some frustration with the zoom levels. It helps me sometimes to see what I'm working on at true size on the screen. At the office computer, there are no issues and everything is right. But at home on my laptop, when I set it to zoom 100% it is not true size. it's smaller. Does anyone know why this might be? does the program think my screen is bigger than it really is?

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