CorelDraw X7 problem re latest Win10 Update

Stuart038 over 8 years ago

I updated Windows 10 Pro today (13th Nov 2015).

CorelDraw X7 no longer works, Windows suggests re-installing. That does not work either.

Anyone have any solutions?

Win 10 Pro

Ver: 1511

Build: 10586.3

0 TheSign Guy over 8 years ago

Hello Stuart; You can go to where you would delete the X7 file, And when you click on X7 you will be given a choice check on REPAIR And that should repair X7 as you just installed it. One other thing I took the FREE Windows 10 up date & used it about a 30 days, It was not AS GOOD as windows 7, and It is a pain to switch back, it took most of a day.

George
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0 Stuart038 over 8 years ago in reply to TheSign Guy

Hi, did all of that, repair/re-install does not work...
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0 Stephan Corel PHOTO-PAINT QA over 8 years ago in reply to Stuart038

Hi Stuart,

What error message do you get when you launch CorelDraw? Which version of CorelDraw did you have installed (32bit or 64bit or both)? Do you know if you where using update 6 of CorelDraw? If you press the F8 key when you launch CorelDraw and say yes to reset to factory defaults. Does the application then launch? Let me know. Thank you.
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0 TheSign Guy over 8 years ago in reply to Stuart038

Well Stuart038; Something to think about if you are NOT logged on to Corel you would lose one shot of your three shots at installing the program if you decided to install it again. You can contact Corel's Tech support with a on line chat and tell them what you have. When I installed Windows 10 my CorelDRAW X7 was still there but it didn't want to install X4 and a few other old programs.......

George
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0 Gerard Metrailler over 8 years ago

Hello Stuart,

I have not experienced any problem after upgrading my Windows 10 Pro 64-bit to the November 2015 Update (build 10586.3). We are trying to reproduce the problem internally. Could you provide more details about your configuration, any other application running at the same time,...?

Can you also confirm that you have the latest Update installed (X7.6)? That's the only version that has gone through the Windows 10 testing and certification process. If you are unsure, go to our website to download it, and try installing it.

Is there anybody else experiencing the same problem?

Gérard
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