Corel DRAW / Rasterlink 6 / Hot Folder HELP!

Hello,

I'm looking for some advice. We recently had a glitch with our Finecut 8 plugin alongside X7. We ultimately had to get tech support from Hybrid to fix the situation. The fix lasted 24 hours before we encountered another issue.

After trying to export a print job to Rasterlink 6 I was met with an "Unspecified Error" pop up, followed by "Could not send to hot folder, Check Hot Folder". I've visited the hot folder but I'm unsure what I'm checking for … indeed there's nothing there.

I've also attached an image of another error message.

I will be ringing Hybrid again tomorrow but it's Bank Holiday today in the UK and I'd like to get back up and running as soon as possible.

Any help would be greatly appreciated.