Can someone please assist me with the correct settings?
could you explain a little more?
Can't you export from any file or just in a specific file? Is the object off the page?
check if your program is not on viewer mode. For example if you can print or save correctly
OK, then the problem is ony on export. It is important to determine the causes because the steps to follow are different. In this case, I think the first thing would be to restore the default values, holding down F8 while starting the program. If that doesn't work, you will have to reinstall the program