This morning I was working on a file and saved it. Then I tried to open another file and the ARM kicked in and I had to save my documents and exit. Now I have a problem. Every time I try to start Corel again the ARM kicks in and shuts me down. I'm not even given the option anymore to save and then exit, it just tells me Corel has encountered a problem and will be shut down. I've tried some things to try to fix it...I've tried to use the setup disk to repair Corel, I've tried uninstalling and reinstalling Corel, I've tried to use system restore to roll back to a previous day to see if maybe that would help. I just can't figure out the problem.
I don't know if it's related or not, but when I try to send an error report to Corel I get a message after a few seconds that the program could not communicate with the Corel website. Also, when I try to start Corel it wants to update my links but will not communicate for that either. Internet browsing and e-mail still works fine for everything else.
Has anybody else ever had a problem like this?
Sometimes these problems can be related to a corrupted work space.
Have you tried to do a reset of your workspace by holding down the F8 key while starting up CorelDraw?
If not, you may want to give it a try.
Thanks for that. I gave that a try and the workspace did reset to factory default. The splash screen showed up and I selected 'open file' and the ARM kicked in again. Dangitall. I thought we might have been on to something. After I've taken care of the last of my customers today I'll try some other things. In the meantime, if anybody else has any suggestions I'll gladly listen.
Hi again, Invizzible.
Sorry that didn't work for you. There's one more easy thing to try, although I can't quite remember if version 11 has this option (my apologies if it doesn't). It's another one of those "standard" answers to similar problems.
Since you tried reinstalling, it might do some good to do a "repair install" if you haven't done that already (in your installation dialog), It goes through your installed files and repairs any that are corrupted or messed up by anti virus software, etc.
I've had to use it several times for one reason or another and it often works well.
Hoping this one helps,
Actually, when I decided that I may need to reinstall Corel, the 'repair' option was the first one I tried. When that didn't work I did a standard reinstall. When that didn't help I did a complete uninstall followed by what I thought was a pretty good clean-up of any stray Corel files (C:\Progam Files\Corel\anythingpesky etc, then a registry tool to rid myself of any leftover registry entries that may be causing a problem.) then did a clean install. I really thought I had it there but when I started Corel I got the whole splash screen and ARM thing again.
Hmmm...if all of my Corel files are clean and I'm still having an issue, I wonder if something is haywire on my system that's making Corel act funny. FYI, Corel Paint, Trace, RAVE etc all still work fine.
In the meantime I'm using my other computer to do my Corel work. Everything is running just fine on the other system.
Thanks again, Rob.
I have a suggestion, close all of your apps and then go the system Temp directory and delete all the files and folders in there. The fastest way to get to the system temp directory, is to open the Run Dialog box and enter (without the quotes) '%TEMP%' and hit OK.
You may be having a problem with disk space or may have a temp file that is interferring with Corel Draw startup.
(Just a guess, here.)