This morning I was working on a file and saved it. Then I tried to open another file and the ARM kicked in and I had to save my documents and exit. Now I have a problem. Every time I try to start Corel again the ARM kicks in and shuts me down. I'm not even given the option anymore to save and then exit, it just tells me Corel has encountered a problem and will be shut down. I've tried some things to try to fix it...I've tried to use the setup disk to repair Corel, I've tried uninstalling and reinstalling Corel, I've tried to use system restore to roll back to a previous day to see if maybe that would help. I just can't figure out the problem.
I don't know if it's related or not, but when I try to send an error report to Corel I get a message after a few seconds that the program could not communicate with the Corel website. Also, when I try to start Corel it wants to update my links but will not communicate for that either. Internet browsing and e-mail still works fine for everything else.
Has anybody else ever had a problem like this?
Wow, there were a lot of files in there. There were 50 some files with names 'carm1', 'carm2', etc that were text files containing the information the ARM will send to Corel in an error report. I deleted everything in that folder to no avail... still having the same problem. Thanks, tho, I never would have thought about the TEMP directory.
If anybody has other ideas about how to resolve this problem I could still use the help. I've been able to keep up with my customers by using Corel on my other computer. That computer is pretty old, tho, and not the ideal machine to be working on. I'm still trying to get Corel to work on my main computer, tho.
So, if I've done a complete uninstall and reinstall of Corel and I'm still having the same problem, is it safe to say the problem is with my computer itself? Maybe one of my system files is corrupted and it doesn't like Corel anymore?
I am overdue for an upgrade. Would upgrading help, tho? This whole thing has just got me bumming.
Thanks again!
Paul
At this point, me thinks some Windows file/service/dll is screwed up. I would try saving off all the good files (data) and then remove Corel (and other apps that are giving you problems). Then reload Windows onto the PC, overwriting the existing Windows, then load the various apps that you removed/want.
Here's how I was able to fix the problem:
From the start menu select Run and type %appdata%. The explorer window will have a folder named Corel. Rename the folder (ex. Corel Old) or delete the folder altogether. Close the explorer window. Start Corel and enjoy.
I thought I had done a good job of clearing system folders of Corel files that might be buggy or corrupt but that one got past me. Now that I've started Corel again I've looked back in the Application Data folder and found the Corel folder is back...but whatever information is in there now seems to make Corel happy.
I'll give her a good test run and see how she holds out. Thanks to all who tried to help.
http://community.coreldraw.com/forums/p/2792/28819.aspx
Work for me. I hope work for everyone here!