program not responding

For six hours I have been trying to fix this problem- I have had coral draw for several years and today encountered this: comes up with out shortcut, tool bars shaded on the left, locks up and will not shut down and if I open directly from the file it will let me change things  but as soon as I hit print it locks up- I have uninstalled twice, reloaded twice. Rebooted 30 times. Took it to geek squad.  They thought they fixed it, but didnt work when I got home.