Windows XP home, Corel draw 12, Dell Inspiron Laptop. I have the latest version of the graphic card driver available installed.
Working on a file I lose the graphic upon which I am working. CorelDraw menus and page stay, the graphic just disappears. If I save the file and reopen it magically reappears.
Anyone have any suggestions?
Thanks
Rick
Hi Rick, Have you tried refreshing the screen by pressing CRTL+W? Give that a try and let us know if you still have trouble. Hope that helps! - Paul
Yes, we tried that with no result.
I have just witnessed the issue myself on an IBM Thinkpad T40 running CorelDRAW X3.
That is indeed a nasty one.
That's good news since we are able to duplicate it which is always the first step towards fixing it.
I have found a consistent way of duplicating it.
1) Create a drawing with a few ellipses.2) Zoom in at 200%3) Then using the touchpad virtual horizontal scroll feature, scrol a bit to the left (which can easily be done by accident)now, you are screwed.4) zoom back out to 100%now, your entire drawing dissapear
Note that this is just a refresh issue however. Nothing critical.
To get your drawing back, simply scrool the drawing a bit using the scrollbar directly : NOT the virtual scrollbar. Then zoom in and out once.
Done.
I'll let you know once we fix it.
Dang! That's an easier fix!
I'd set up a hotkey that created a new window and closed the old one, but it only worked properly if there was only one document open.
Thanks for acknowledging the problem!
Great news folks, I have identified and addressed the problem.
It turns out that some touchpad driver appears to have a bug in them. Normally, when you do a scoll operation, Windows tells CorelDRAW that the scoll operation starts, then as you scroll we are also informed and at the end, when you are done, Windows tells us that you are done scrolling. Turns out that for some touchpad, when using virtual scrolling, Windows never tells us when the user is done scrolling and since while the user is scrolling, we put CorelDRAW in a special display mode to be faster, the user was stuck in this mode which was causing the drawing to go blank. That is why, when you then use the normal scrollbar, the problem dissapear because the normal scrollbar does tell us that the scrolling ended.
Technically, the bug was therefore not in CorelDRAW. Since we care a lot about our users, we decided to implement a workaround for you to deal with the missing "end scroll" notification. As you scroll, we receive multiple "scrolling" notification. From now on, if 1 second elapsed since the last "scrolling" notification, we will assume that the user is done scrolling. While this may not be true, at worst, this will behave as if the user did 2 scrolling operations. For the user, there is no way of telling.
The issue should be gone in the next service pack which should be SP1. However, I can not garentee that but normally, it should.
Cheers!
I was having this problem with the newest version of Corel Draw (21) on a desktop computer.
I 'fixed' it by un-selecting manual refresh. Which you can quickly get to by Ctrl-J.
Interruptable Refresh seems to work fine.
So, actually it is a Corel Draw problem.
I'm glad I figured it out. Unfortunately I first had tried these:
Reset my workspace, repair Corel Draw, uninstall and reinstall CD. Work 2 hours on my custom workspace because I thought the problem was perhaps my imported custom workspace.
Sure, I had 3 hours in a work day to waste on this. ugh.
Hey, I can see the light of Friday!
Nanci