Just bought CorelDraw Tech Suite 2020, ... and the Corel Capture app wont work, advising hotkeys already assigned, ... while on same computer, ... Corel Video Studio 2018 app "Live Screen Capture" works fine with hotkey ?

Last week bought CorelDraw 2020 Technical Suite, ... and Corel Capture app advises all hotkey configurations I tried are already assigned, ... however I have Corel Video Studio 2018 installed and its "Live Screen Capture" works great with hotkey working well.   ... Checked keyboard set up options including update driver, ... but no way could I get Corel Capture to work, ... am using a Lenovo T420 laptop running windows 7 pro, ... any tips / suggestions would be greatly appreciated ?  ... thanks a bunch, Paul

  • FYI, ... contacted Corel via their instant messenger online, ... provided access code details for CDTS product I bought, ... then Corel raised an issue ticket # for my problem, ... and next day their customer service rep contacted me directly via email with clear guidance on how to access details of which applications were starting during computer startup, ... sent screenshot of the details to him via email, ... he replied within 5 minutes suggesting to disable one start up application from Intel as shown in image below, ... tried it, ... and it solved problem on my PC.

    Thanks to Corel for awesome customer service, ... Paul