First, thank you all for your help and thank you for all who decided to take advantage of the amnesty program and provide us with their proof of purchase so that we can take the appropriate action.
I wanted to provide an update and let you know that we can continue to confirm that the Error 24 error message for CorelDRAW X4 has not affected a single user who purchased an authorized version of CorelDRAW. The only case we got so far was a user who first used an unauthorized serial number, and then purchased a legal copy of the product, but did not re-install his software with the legitimate version.
Earlier today, we sent out an email to those who we have contact details for and have been able to identify of having been a victim of software piracy.
In addition, we have also published the instructions about how to take advantage of the amnesty program in different languages. If you know someone who speaks one of these languages and who has the problem / might have been the victim of a software pirate, please feel free to send appropriate link below:
As I mentioned in my previous blog post, combating piracy is an ongoing process. We will continue to work with all of you and with our internal teams & systems to ensure we do everything possible to promote fairness and the legitimate use of Corel software. Thanks again to everyone in the community for your help in this matter.