I can't tell you how many times I've seen/submitted comments and surveys, and wondered if someone takes the time to go through the comments/feedback submitted.
This morning I got the latest report that shows the comments collected when customers use the "feedback" link, within the help file. The comments are constructive, informative and show a willingness to point out where our docmentation could be more clear. In addion, it's nice to see that about half the comments are positive, showing that people find the articles helpful.
Our documentation team is carefully studying all feedback and making changes to the help files to make things more clear in the future.
If you missed it, there are updated help files available online which incorporate some of the feedback already submitted. Gerard has more information posted here: http://community.coreldraw.com/blogs/gerard/archive/2010/11/30/coreldraw-graphics-suite-x5-help-available-online.aspx
T.
There are two predomianant comments in the CorelDRAW section and I thought I could clarify them.
Effect>Create Bounary: This was moved in X5 to be with the rest of the shaping tools. It's now availale under Arrange>Shaping>Create Boundary. The online help above has this change incorporated into it.
PANTONE colors can't be found by typing the number in the box at the bottom of the dialog. This was resolved in SP1, which can be downloaded from corel.com/support
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Undoubtedly, feedback is important. A lot of surveys are there which are motivating people regarding the basic things. Few of the posts are written by the web development services on this topic. It is good to have informative and productive options to rely on. Therefore, the requirements are enough to deal with it.