I just bought CorelDraw2020 since I had so many problems with 2019. And it's crashing all the time! I'm doing normal actions - selecting, using the shape tool, on standard .cdr files. I try to save all the time, but I can't save every 10 seconds, and I keep losing a few minutes of work with every crash (not to mention restarting the program and opening all my files.) What is going on?
To clarify: first the program freezes, then it just closes.
Windows 10 DOES NOT LIKE the SFC command… Another bum solution…
Thanks for this post. I had this "revelation" last night after going round and round with tech support on problems with 22, 21, 20, all with the same issues. I have subscription-based programs and wasn't happy with Corel. I use an ASUS Laptop for my design and printing business and have a copy of 2021 on a desktop that I mostly use to do research. Opened the 2021 on it and it worked flawlessly. I felt sick. Last thing I want to do is reformat and reinstall all my design software, but the frustration and headaches, crashes, spastic workflow, do-overs and wasted time will be worth it!
Good advice to the person about being kind to those who are helping others.
Filter? What filter? Your firewall? Your antivirus software? What are you talking about?
It's clearly the case for enough people to be considered a problem with the software rather than the machine. While the issue may only effect perhaps 30-40% of users, you cannot just point blame at the hardware. If the OS runs without issue, the software should too. If there are no problems with the system running other apps, then it is obviously the software's fault. In the case of the last few years of Corel releases, I have to say that I would suspect the software was at fault even if the machine was in pieces. Corel's software quality has been rapidly going down the tubes, ever since Vector bought them and it's gotten MUCH MUCH worse since KKR bought them.
I recently bought CorelDRAW 2022. The machine it was installed on is 100% functional and tuned to perfection (it's my personal machine and I routinely do maintenance and check the system since it is critical to our production pipeline. It's a dual Xeon 16 core CPU machine with dual Nvidia Quadros and 128GB of RAM...try and say I am running out of RAM on this bad boy. I freakin' dare you.). It quite literally took me two weeks to get it running. I don't mean running stable, I mean running AT ALL. The program would freeze every time it started up and the few times it did actually start, it would hang as soon as I clicked anything. Turns out it was a bad font. A SINGLE bad font. Just one. Not dozens, not the whole folder...just one corrupted font. What kind of idiot coder do you have to be to not put in an escape routine in the case of a bad font? That's graphics software programming 101 for frack's sake. Seriously, that's unacceptable on ANY level for professional design software.Before that, we were using CorelDRAW 2019...which crashed on me 5 times a day minimum. Literally any access to the color selector would cause a page fault in the color management DLL. I traced the issue down to a specific library file and brought it to the attention of Corel support. They did nothing to fix it, and didn't even acknowledge the problem, even though others have had the same exact issue with 2019. One person with an issue could be the machine, 5000 people with the problem is likely to the software itself.I remember a time when CorelDRAW was one of the most stable graphics apps out there. I would routinely have CorelDRAW 2017 running literally for weeks at a time, being heavily used all day every day, without ever closing the app and never had crashes the way I do with the newer versions. Fun fact, when I called Corel about the 2019 issue I was having, they tried to blame my machine saying that their software wasn't meant to be run on Xeon CPU's...as if they aren't 100% compatible with consumer grade Core series CPU's. The machine I ran 2017 on was a dual Xeon machine...never had a single problem. Not one.
I've been working on computers and networks for decades. Crashing software is very rarely the machine's fault, and almost always poorly written code in the software app that's the problem. The "something is wrong with your computer" BS, is something techs say when they don't have a clue what the actual problem is. I am telling you this from experience running several computer shops over the years. Trust me. If the OS doesn't have issues, it's the damn software's fault.
That's just not true. You can look in your windows logs and find the exact offending DLL or module. The error codes will give you the exact problem as will examining the process' memory directly (you need a special app for that, which I have). The problems with 2019 for instance universally involved Corel's color library code. EVERY crash mentions the exact same thing.
I honestly don't even think the Corel programmers know the problem. If they did, they would fix it. The problem is that Corel outsourced most of it's staff to overseas countries that don't have the same level of expertise as their old programmers did. They did this to save money, but when you go with the lowest bidder, you get the lowest quality. That's true for everything, from cars to code.I blame KKR. The company has seemingly gone to s**t since they purchased Corel a few years back.