re-install corel 21

I unistalled Corel draw on my old pc and tried to install it on my new pc (with the same serial # and credentials) but I get an error that serial Number has allready been used.

I contacted Corel support but they gave me a ticket number 3 days ago without ever responding...terrible service. I tried calling and chatted just got another ticket number.

i got so many filed in corel 21 that I need to open but I cant. 

J.M. please help

  • Check your Corel account to see how many installations you have active.

    Sign in to corel.com, go to Your Products,  Product Status and Subscriptions.
    There you can manage your active products.

    Hope this helps.

    • I also have the same issue. I was informed by one of the agent that one serial can go on two computers.

      These are their exact words; "As per End User license agreement (Eula) "With one license you can install in two different computer; but only one active computer at a time."

      However, I cannot install onto my second computer without it saying the serial is being used already. I have only ever installed on one computer and when I send them a screenshot of the issue, they stop responding. The usually respond within a day but once I send the screnshot they stop responding.

      I started a new chat with them again and same thing, once I send a screenshot, they have no words and they create a ticket and no response.