Hello everyone!
So, I have sent 3 different files (Big SIze) for printing and one of these is causing lots of problems. I am exporting my work from Illustrator as PDF and sending it to the Printing Shop to be printed as a quite large Plotter (780mm x 780mm) but when the people in the Shop open it on CorelDraw they get a cropped and weird arranged version of my work (Images attached)
The other two files were sent together and were perfectly ok, though they were printed in a different printer (Shop SIgns)
I hope the images I am attaching can provide a more graphic and clear explanation in order to be able to fix it.
Thank you in advance.
Juan Manuel
Did you use a clipping mask in illy? Whenever I get a pdf that goes wonky on import I then open the pdf in illustrator and resaving as pdf and that usually fixes it. If that doesn't do it I'll try and save as an eps or postscript from my Acrobat Pro. Might also try and print the pdf file to pdf.
You could drop the "problem" pdf here for us to investigate.
HI Myron,
Thank you for your interest.
It did have a Clipping Mask in Illustrator, but another work I sent it together with had the same clipping mask and worked just fine, although this last one was for only printing and the "problematic" one was for printing and cutting.
I sent them .ai and .eps files but they didn't have Illustrator nor Photoshop.
I am attaching the PDF here.
Thank you so much!
PDF
I have no problem with it in X7.
I was able to import the PDF file successfully into CorelDRAW 2021. But I opened the PDF within Adobe Illustrator CC 2021 to inspect it there. There are 3 unnecessary clipping groups, among other minor issues reported by Vector First Aid. CorelDRAW 2021 appears to disregard the clipping groups. Older versions of CorelDRAW may not be as adept. If this PDF was saved originally from Illustrator was the "preserve Illustrator editing capability" option checked?It's likely the shop trying to import this PDF is using a particularly old version of CorelDRAW and the application doesn't know how to handle the file. I would get rid of all the clipping groups in the PDF and then save the result as an Illustrator AI file (saved down to something AI version 8) and give them that.
Thank you again Myron.
I was quite convinced it was something rather at their end. So I moved on and found another Printing Shop and they found no issue with the file. They are taking care of it now.
Thanks for your time and help.
Thank you Bobby; I found another workaround: Change to a better Shop. Haha.
It was saved with the "preserve Illustrator editing capability" option checked.
Many thanks again!