Error opening logo text as text (Not path)

During a recent work I received a logo file with text as text (Not path).

While opening it in X5, the font of the text was Helvetica in the font list, but in reality font was another. Panose matching didn't appear. I do not have Helvetiva installed. Really a very strange case.

Could someone try to open and let me know if it's the same on your computer/software?

I will send in private message.

(No worries, I already completed the job)