Hi,
Several years ago my company purchased the CD X6 license. Installed and used it till a few weeks ago when I got a new laptop. Uninstalled the software from the old laptop installed onto the new and was ok till I got the msg that I went over on the max installs. Which was strange because is on only one machine. Then I notice that is counting every time when I open the CorelDraw suite even if is the same laptop is counting it as a new device.
If I delete from the list is OK but once I'm opening the 6th time I'm getting the same message. It is very annoying. Is there a fix for it?
Thank you,
maybe call Corel or start a support ticket via support link in your Corel account or see if Sharon Potts can help? Seems they would have to fix this on their end? When I remove my old installs I take a look at my account also showing machines installs are registered to also. But I also SIGN them OUT before doing so just in case. I also remove the machines registered. But I see your problem, which probably only Corel can deal with?
While I wish I could help, the best course of action is to contact the Corel Customer Support team.
https://www.corel.com/en/contact-us/index.html
Sharon
Will do.
Thank you.